This position serves as a health care interpreter for patients and staff of the University of Michigan Health System (UMHS) Interpreter Services (IS) Program. The interpreter will convey health care information between monolingual speakers in compliance with all IS and UMHS policies and procedures. The interpreter will comply with all aspects of confidentiality set forth by the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding patient confidentiality. The interpreter must have passing performance of competencies listed in the National Standards of Practice and the National Code of Ethics for Interpreters in Health Care according to the National Council on Interpreting in Health Care NCIHC). The interpreter will participate in committees and complete projects as assigned. The interpreter is expected to travel within the UMHS hospital and its dependent satellite locations with significant coverage expected in the Northville and Livonia region.
Facilitate delivery of language services to Limited English proficient (LEP) patients and English-speaking providers
Work with Interpreter Services staff to coordinate and schedule appointments
Provide sight and written translation of UMHS documents for patients as needed
Document patient encounters according to department standards
Adhere to all relevant UMHS and Interpreter Services policies and procedures
Communicate Interpreter Services resources and protocols to hospital staff and patients
Adhere to the National Council on Interpreting in Health Care (NCIHC) National Standards
Travel within the UMHS locations
Complete projects as assigned
Perform other duties as assigned
Associate’s degree in a healthcare field or an equivalent combination of education and experience is required.
Oral and written fluency in English and Japanese is required.
Certificate from a nationality recognized Medical Interpreting course encompassing 40 hours of training or more is required.
Knowledge of medical terminology is required.
Some experience in health care interpreting preferred.
Excellent organizational skills
Demonstrated customer service abilities
Experience using scheduling databases
University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.