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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan is seeking a qualified MicroMasters Program Manager to represent the Digital Education & Innovation Lab (DEIL) in a lead program management role to ensure the successful design and development of new MicroMasters programs. DEIL is part of the Office of Academic Innovation, a unit charged with fostering a culture of innovation in learning at the University of Michigan. A major strategic initiative within the Office of Academic Innovation is the launch of three new MicroMasters programs in partnership with the Schools of Information, Social Work, and Education, and with edX.

Academic Innovation is a strategic priority for the University of Michigan. Through curricular innovation, leadership in learning analytics and personalization at scale, AI aims to shape the future of learning and redefine public residential education at a 21st century research university by unlocking new opportunities for the U-M community and learners around the world.

Reporting to the Director of the Digital Education & Innovation Lab, the MicroMasters Program Manager is responsible for leading a cross functional effort to launch new strategic initiatives within the Office of Academic Innovation. The program manager collaborates with faculty, academic unit administrators, course teams, instructional designers, instructional technologists, IT staff, digital media specialists and external platform partners to design, develop and deliver Michigan’s MicroMasters programs. Ideal candidates actively embrace challenges, thrive on solving tough problems, demonstrate passion about digital education and hybrid learning and how it impacts the future of higher education, and enjoy working within a dynamic, fast ­paced team environment. This new position is an exciting role, working within an entrepreneurial environment to develop, support and launch new programs through collaboration with the world ­class faculty of the University of Michigan.

NOTE:  This is a two-year term appointment with the possibility of extension.


•Manages the development and launch of new MicroMasters programs by serving as convener and primary liaison for communities and stakeholders that include teams of faculty, Office of Academic Innovation staff, and administrators from academic units.
•Coordinates with Office of Academic Innovation colleagues to create, disseminate and maintain resources, policies and procedures for faculty to provide guidance and aid in the creation of digital course materials and program launch activities.
•Develops benchmarks for measuring success of new MicroMasters programs and leads effort to document and to share the development of this new model across campus  in order to inform future initiatives.
•Works closely with marketing teams from the Office of Academic Innovation and marketing, enrollment, and admissions partners from academic units to set and reach participation, enrollment, and revenue targets.
•Develops project plans and timelines for program development and course production and provides weekly project status updates to initiative team members.
•As a member of a design team, applies technical, pedagogical, and consultative skills to understand and analyze faculty and student needs in order to collaborate with faculty, course teams and media specialists to develop strategies for delivery of high ­quality digital and hybrid programs.
•Provides guidance and develops best practices and templates for developing and delivering high-quality digital and hybrid programs.
•Assists with evaluation and quality assurance reviews of courses on learning platforms.
•Works collaboratively with copyright personnel, accessibility experts, design teams, faculty, and third party vendors to ensure that the digital content complies with Office of Academic Innovation policies and practices.
•Participates in conversations on campus around digital learning, instructional design, project management and other topics related to carrying out the vision and mission of the Office of Academic Innovation

Required Qualifications*

•Bachelor’s degree and 5 or more years of related experience (management consulting, educational technology, instructional design, information science) or equivalent combination of education and experience.
•Demonstrated ability to work effectively with individuals and groups at all levels within the University and ability to manage collaborative academic partnerships.
•Demonstrated experience working with faculty in a higher education setting to create and disseminate digital educational content.
•Demonstrated experience translating organizational strategy into operations and implementation.
•Ability to analyze and align technology solutions with instructional need? current educational and technological trends? and campus­wide goals/priorities and infrastructure.
•Knowledge of trends in technology, innovation, and higher education. Familiarity with: Massively Open Online Courses (MOOCs), Open Educational Resources (OER), Learning Management Systems (LMS) like edX, Coursera, Canvas, and other educational platforms.
•Enthusiasm for technology-enhanced learning in the context of a public residential research university.
•Knowledge of accessibility regulations and related tools and techniques e.g. video captioning, descriptive audio, screen readers.
•Demonstrated ability to solve complex problems in conjunction with stakeholders.
•Demonstrated organizational, interpersonal, oral, and written communication skills.
•Ability to manage workload under time constraints and conflicting demands.
•Ability to work well in a multicultural and collaborative environment.
•Experience leading the development of new online and/or hybrid learning programs is a plus

Desired Qualifications*

•Master’s degree and 5 or more years of related experience (educational technology, instructional design, information science, business) or equivalent combination of education and experience.
•Experience with web delivery tools and languages like HTML, CSS and digital media platforms.
•Experience in a research ­focused university setting.
•Supervisory experience in the context of digital education, higher education, or equivalent.
•Knowledge of the principles, practices, techniques, technology and standards of digital media production.
•Pedagogical knowledge of online and hybrid teaching, including instructional design theory and blended delivery.
•Strategies for assessing learning and programs, building teams, guiding consultative programs, and evaluating environmental factors that impact teaching and learning.
•Best practices, use cases, and implementation of numerous instructional technologies. 

Additional Information

Position receives 24 days of vacation a year, and 15 days of sick leave a year with provisions for extended benefits, as well as opportunities for professional development. TIAA/­CREF and Fidelity Investments retirement options available. For details, see

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.