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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

About the Department
The Office of Development and Alumni Relations drives the fundraising and alumni relations activities of the Stephen M. Ross School of Business. 

The Associate Director of Development & Alumni Relations Communications is responsible for developing, managing and delivering a comprehensive strategy for communications with donors and alumni. The Associate Director reports to the Sr. Director of Stewardship & Development Operations and works closely with the Ross Development & Alumni Relations management team to create compelling messaging aligned with the Ross strategic plan.

The Associate Director supervises the Development & Alumni Relations Communications team.


Communications Strategy and Management
> Create, implement and evaluate a comprehensive, integrated communications strategy directed at all levels of donors and alumni, in collaboration with the Ross Development leadership team.
> Design, develop, edit and disseminate high-quality, compelling and customized communications content with high visibility, based on organizational and user needs.
> Identify appropriate delivery methods such as digital and print presentations, videos, web content, targeted emails, electronic newsletters and social media for stewardship and fundraising materials.
> Oversee Development communication projects of varying complexity to ensure accuracy, timeliness, consistency and high quality standards are achieved.
> Create stewardship reports for endowed and expendable funds by conducting research and interviewing faculty, staff and students to compose appropriate and compelling content, including financial status of funds and use/recipient information.
> Lead efforts to create direct mail solicitations, alumni relations communications, funding and gift proposals, event collateral and other Development correspondence.
> Create donor centric event materials, including programs and other collateral materials.
> In coordination with the Ross Development & Alumni Relations management team and Ross Marketing & Communications, develop and maintain a detailed, interactive Donor and Alumni Relations website.
> Develop communications for the dean including talking points, speeches and written communications.
> Develop the annual communications budget. Ensure compliance with budget and all applicable financial and development policies, procedures and requirements.
> Other duties as assigned.

Staff Management
> Manage the day-to-day operations of the Development and Alumni Relations Communications team and program.
> Select, supervise, develop and evaluate assigned staff; establish and model performance expectations and standards to foster a positive, high-service, and innovative culture. Provide leadership for the training and motivation of staff in order to make full use of individual capabilities and to meet the unit's growth and demands.

Required Qualifications*

> Bachelor's degree in journalism, English, marketing, public relations or communications, and at least 5 years of related experience in development, donor relations, alumni relations or a comparable field with progressively increased responsibility, or equivalent combination of education and experience is required.
> Project management experience and excellent problem solving skills required.
> Ability to perform multiple projects simultaneously with attention to detail and presentation.
> Must possess strong communications skills.
> Superior organizational and customer service orientation. 
> Successful demonstration of initiative, team orientation and leadership skills.
> Experience with publishing software to create professionally published reports.
> Strong computer skills, including Microsoft Office, with the capability to master new software applications and technologies, including database management.

Desired Qualifications*

>Previous experience in the following areas is strongly preferred: higher education and logistics
>Knowledge of University systems, policies and procedures

Additional Information

Skills testing may be required.

Physical Demands/Work Environment
> Requires the ability to travel to various local locations to conduct work and deliver materials.
> The person in this position routinely communicates with individuals about programs, events, activities, etc.
> The person in this position occasionally moves through the facility to attend meetings/events and access files or information.
> May require work during early mornings, nights, and/or weekends.
> The person in this position occasionally travels domestically.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.