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Job Summary

 This position is located at the Canton Health Center. 

We are actively seeking a Medical Assistant/Panel Manager who is compassionate, enthusiastic and patient orientated.  This individual will share in the goal of creating the ideal experience for our patients, families as well as our employees. Provide a high level of support to Providers and Clinical Pharmacist. Duties include, but are not limited to, managing chronic disease registries for improvement in chronic care measures.

Responsibilities*

 Provide exceptional customer service to patients and families while identifying gaps from reports. Selected candidate must excel in reports within MiChart, information gathering as well as data entry.  Additionally other responsibilities: in-basket messaging review and response, medication review, collecting and processing specimens and overall maintenance of patient care area.  Selected candidate will provide information to patients as directed, manage time appropriately, as well as some or all administrative duties.

Required Qualifications*

Completion of a Medical Assistant program

Individual must exhibit a professional and positive image when interacting with patients, faculty and staff. They must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal and communication skills and demonstrate ability to interact with a diverse population.

Candidate must be able to work effectively with a multidisciplinary team, handling multiple responsibilities in a fast paced environment. In addition, candidate must demonstrate problem solving skills, proficient computer and keyboarding skills, telephone etiquette along with having a history of excellent attendance and punctuality.

Desired Qualifications*

Experience with in an Ambulatory Care setting, an electronic medical record, knowledge of University policies and procedures.

Work Schedule

20 hours Monday-Friday

Underfill Statement

This position may be underfilled as a Medical Assistant depending on the qualifications of the selected candidate.

Background Screening

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.