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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The OnCore Clinical Trials Management System (CTMS) Trainer supports research in clinical trials by designing and leading OnCore training.  The OnCore Trainer analyzes, designs, and develops training materials (electronic and classroom) for the OnCore CTMS.  This individual will work with the OnCore Application team and the U-M Medical School’s Clinical Trials Support Office to determine training needs and perform all related training development and testing activities. The OnCore Trainer also provides day-to-day support for OnCore End-Users and hosts local User-Group meetings. 

Responsibilities*

Training

  • Determines OnCore training needs for University of Michigan Health System.
  • Works directly with the organization’s subject matter experts to gain information needed to create comprehensive training programs. Designs training content based on adult learning principles. Facilitates stakeholders’ review of the curriculum and associated training materials.
  • Develops and maintains OnCore training materials including (but not limited to) written manuals, e-training materials, and job-aids. Updates documentation to reflect system upgrades or changes. Develops and maintains catalog of training classes on the Learning Management System at University of Michigan.
  • Facilitates training of staff at all levels on-site and remotely via multiple delivery modes including web conference, e-learning, classroom and blended solutions as necessary using a variety of adult learning and instructional design techniques.
  • Schedules and delivers in-person training for end users as needed.
  • Hosts local User Group meetings to strengthen collaborations, share knowledge, and collect feedback.
  • Continuously assesses and evaluates training to determine if training programs are meeting organizational requirements.

System Support

  • Serves as Key Member of the OnCore Support team.
  • Serves as System Subject Matter Expert to OnCore Administrator and Core Implementation team.
  • Validates Authorized End-User OnCore role with training enrollment and completion.
  • Works with Support staff to maintain accurate employee training database for account provisioning and credentials management.
  • Participates in System Upgrades User-Acceptance-Testing.

Required Qualifications*

  • A Bachelor's degree or better in information systems, Training, education or related.
  • At least five years of experience in adult education and instructional design, preferably focused on application training.
  • Experience designing and scripting eLearning lessons and videos.
  • Experience training trainers and end users. Able to effectively deliver scripted training material to groups of varying sizes for four hours or longer and the willingness to adapt to challenging training situations and personalities. Ability to build rapport, engage adult learners and establish an enjoyable learning environment.
  • Strong writing and analytical skills. Strong attention to detail, customer service orientation and proven ability to perform work accurately and efficiently. Strong organizational, interpersonal and communication skills.
  • Strong computer skills including Microsoft Word, PowerPoint and Excel.

Desired Qualifications*

  • Master’s Degree in Instructional Design or related field.
  • Healthcare IT experience, consulting/project management experience.
  • Experience with Good Clinical Practices (GCP). Experience supporting large Clinical Trial Management Systems. Familiarity with the Clinical Trial lifecycle.
  • Familiarity with using large databases, running queries.
  • Knowledge of change management practices.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.