How to Apply
Please submit your cover letter (not to exceed one page) and resume as a single electronic document.
Candidates who are not in compliance with above requests will not be considered. Salary for this position is in the mid-upper 40’s.
LSA Development, Marketing and Communications (DMC) joyfully creates a culture of giving and engagement for the nation’s preeminent public liberal arts college. DMC seeks an Administrative Partner Lead (Senior Secretary) who will join the Business Operations team in providing consistent, professional and friendly customer service and support.
Administrative Partners (APs) serve as the foundation in supporting all of DMC. APs truly partner within all areas of the DMC office, working strategically with each team and working collaboratively with University units (including LSA departments) to efficiently serve colleagues and constituents, to inspire remarkable investments, and to support overall DMC needs.
The successful candidates will serve as Lead AP for the Business Operations Team and DMC. S/he will mentor, train and provide functional supervision and leadership of the AP team to ensure consistency and effectiveness in all administrative processes in support of DMC.
Provide professional, personable and joyful service including:
Provide comprehensive high-level administrative support to Director of Major and Principal Gifts and the MGO Team. Serve as single point of contact for DMC gift agreement process. Initiate all correspondence, including preparing the standard thank you letter, related to gift agreement completion.
Provide accurate, timely and delightful service to ensure development officers have the resources required to raise funds for the College. This includes but is not limited to: facilitate, complete and follow up on reporting requests; coordinate strategic and economic travel support; provide DART and other donor support; ensure accuracy in written and verbal correspondence with donors, faculty and staff.
Prepare reports and project plans and maintain records. Support/coordinate special projects as required and assigned.
Calendar management for team and/or group meetings. Provide email management upon request for director and delegates.
General financial support such as processing invoices, managing expense reports, submitting and following up on PeoplePay and additional pay requests.
General receptionist duties as needed.
Planning and executing staff recognition and other events while adhering to DMC culture and promoting joy and giving.
Learn best practices for advancement model support, supported team specific needs, and business operations.
Ensure a joyful experience in every interaction.
High school diploma and 3-5 years of experience.
Strong interpersonal communication skills; strong skills in grammar, business writing.
Must demonstrate strong attention to detail.
Demonstrated experience in effectively communicating and operating in a customer service environment.
Ability to work independently and as a team member to set priorities and handle multiple assignments and deadlines. Ability to work on multiple, diverse deliverables simultaneously.
Thrives in a collaborative and open working environment. Incorporates customer support and business needs in decision making.
Excellent working knowledge of Google (calendar, email, documents, spreadsheets) and Microsoft (Word, Excel).
Bachelor’s degree or equivalent experience in administrative support.
Reasonable familiarity with M-Pathways (specifically Financials, ImageNow and DART, PeoplePay, Additional Pay, Purchase Orders, MReports), BusinessObjects.
Experience in proofreading and editing.
Experience in supporting fundraisers personnel.
Working knowledge of the University organizational policies, rules, regulations, procurement and purchasing.
Makes decisions that support short term goals and considers long term process.
Identifies improvements and takes initiative to improve customer support and internal operations.
Experience in a higher education development setting, preferably at the University of Michigan.
Passion for the University of Michigan and the liberal arts
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The priority review deadline is January 18. While the position will remain open until filled, applications received by the priority deadline will receive first consideration.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.