Apply Now Clicking "Apply Now" opens the link in a new window.

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, include your salary requirements, and outline skills and experience that directly relate to this position.

Job Summary

The Stephen M. Ross School of Business at the University of Michigan is a vibrant and distinctive learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.
Ross is consistently ranked among the world's leading business schools. Academic degree programs include the MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Entrepreneurship, Master of Management, BBA, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.
About the Department
The faculty support department is dedicated to providing skilled and creative administrative support to faculty. This team excels in technical skills, problem-solving abilities, initiative, and a commitment to customer service.
This position provides high level administrative support services to the Academic Area Chairperson(s) and/or Center Directors to enable the smooth operation of several academic departments and/or centers.  In addition, this position provides peer leadership to the faculty support department, which is dedicated to meeting the academic needs of faculty through teamwork, technical skills, and problem solving.
The administrative assistant provides a wide range of administrative support for area chairperson(s) and/or center Directors. 


Administrative Support 
  • Monitors, analyzes, and reports financial data for all faculty within the academic  area 
  • Monitors income and expenditures for individual faculty and communicates regular  reports to chairperson(s) and faculty to prevent overspending and erroneous or  inappropriate charges 
  • Exercises independent judgment in approving faculty expenditures on behalf of the  chair or center director, as delegated
  • Advise faculty and staff on policies and procedures
  • Lead role in planning events, which may include developing a budget, evaluating and choosing vendors and venues, hiring and supervising temporary event staff, managing event websites and registration processes, selecting materials, liaising with speakers, and coordinating event logistics
  • Lead role is supporting faculty recruitment including establishing and following through on processes, selecting materials, liaising with speakers, and managing event logistics
  • Provides logistic support for faculty recruitment, coordinating the arrival and onboarding of new faculty members 
  • Serves as a liaison to student and temporary workers throughout the department and/or center, and maintains web pages.
Training, mentoring, and process improvement
  • Participates in orientation/on-boarding activities and cross-trains with other staff members and temporary student workers 
  • Assists with the improvement of processes within the department and collaborates with other departments to ensure smooth operations 
  • Participates in departmental efforts to maintain efficiency, such as developing new training materials, maintaining shared files, etc.


Required Qualifications*

  • High School diploma or equivalent and at least four years of related administrative experience, preferably in an academic setting
  • Must possess a high level of proficiency, speed and accuracy with PC software in Microsoft Windows environment, particularly Office 2007 (Word, PowerPoint, and Excel)
  • Ability to learn quickly and adapt to new computer software and technologies is necessary 
  • Superior interpersonal skills are critical 
  • Must be able to communicate effectively and follow written and verbal instructions, working with a very diverse group of colleagues, faculty, staff, students and visitors. Experience in working with faculty is highly desirable
  • Positive customer service-oriented attitude, flexibility and the ability to work both independently and as a team member are critical 
  • Must have excellent judgment; ability to function productively, particularly at the beginning of academic terms, in an ever-changing, fast-paced environment with numerous interruptions
  • Must be able to set priorities, exercise initiative, work simultaneously on numerous projects and meet/negotiate deadlines on a daily basis
  • Must be supportive of, and participate in, change initiatives to improve service, efficiencies and/or productivity

Desired Qualifications*

  • College degree or equivalent education and at least 4 years of related administrative experience, preferably in an academic setting
  • Strong understanding of faculty needs and work styles is desirable
  • Understanding of Ross policies and procedures is desirable
  • M-Pathways experience and considerable knowledge of university policies and procedures is desired

Additional Information

Skills testing may be required.
Physical Demands/Work Environment  
  • Requires the ability to occasionally travel to various locations to conduct work and deliver materials
  • The person in this position routinely communicates with students about programs, events, activities, etc.
  • The person in this position regularly moves through the facility to attend meetings/events and access files or information
  • The person in this position routinely moves books and other materials weighing up to 50 pounds to class locations or other venues for events.
The statements included in this description are intended to reflect the general nature and level of work  assigned to this classification and should not be interpreted as all-inclusive.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.