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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

The U-M International Center provides a variety of services and programs to assist international students, scholars, faculty and staff at the University of Michigan, as well as U-M students seeking opportunities to study, work, or travel abroad. For more information about the International Center and its services, see http://internationalcenter.umich.edu.

Job Summary

Actual salary commensurate with experience, education and equity factors.

As a member of the Global Engagement and Education Abroad (GEEA) team, implement the International Center’s (IC) on-campus global engagement efforts, including programming and outreach work that facilitates intercultural and international education and fosters a more global campus community.   Represent IC’s role in Student Life division’s Diversity Equity, and Inclusion (DEI) initiatives and collaborate with a range of Student Life partners and emerging initiatives.  Ensure incorporation of international students and education abroad participants into GEEA, DEI, and Student Life initiatives.   

Responsibilities*

EDUCATIONAL PROGRAMS AND TRAINING (50%)




  • Under the supervision of the Assistant Director for Global Engagement and Education Abroad and along with the GEEA team, develop, plan, implement, and evaluate of a wide variety International Center programs, training and initiatives, including:




    • Transition, orientation, informational, cultural, and social programs for international students, scholars, employees, and dependents


    • Intercultural and leadership seminars and workshops


    • Programs designed to foster meaningful interaction  between U.S. and international students and to provide opportunities for international students and scholars to gain a greater understanding of US society and culture


    • Intercultural intelligence training for U.S. and international students, and for the larger UM community


    • Locally-based global engagement options for U.S. students who are not able to have an education abroad experience (including service, multicultural events, and integration programming).


    • Initiatives designed to improve the campus climate with regard to diversity, equity, and inclusion, and advocate for both international and domestic populations on campus.


    • International Center Student Council (advisory board) programming and initiatives


    • International career related programs (i.e.: International Career Pathways Series, Navigating the US Job Search)






  • Manage work assignments for GEEA student employees, and track completion of assignments and tasks, as needed.


  • Coordinate logistics for programs and activities.


  • Review, develop content, and enhance program design for programs and resources targeted at both international student and education abroad audiences.  


  • Work with the Assistant Director to review, develop, and implement a range of intercultural education programming and curricula including trainings and sessions on intercultural competence, cultural humility, international students and world cultures, and cross-cultural communication.


STUDENT LIFE DEPARTMENTAL PARTNERSHIPS AND DEI INITIATIVES (40%)




  • Represent IC in partnerships and collaborations with other Student Life units, on Division wide initiatives, and student-focused committees hosted by other units or schools around campus.


    • Assist in the strategic development of an infrastructure to collaborate with Student Life staff in building capacity for students in the areas of social justice, identity development and international-domestic student relations.


    • Develop, implement and facilitate DEI curriculum for trainings and workshops in collaboration with other Student Life units and departments.


    • Continually refine curriculum based on benchmarking, literature review and professional networking to ensure best practice.


    • Partner with Student Life and other units across campus to increase and enhance programming for IC’s target audiences, to increase awareness of relevant programs and activities sponsored by other units, and to collaborate on diversity and advocacy initiatives.


    • Explore mentoring options and represent IC on mentoring related committees.




  • Lead Intercultural Leadership Seminar for GEEA:


    • Organize biannual seminars (e.g., speakers, registration, logistics, and assessment) and present topics. 


    • Consult with MLEAD staff member on budgetary matters and ensure connection to other MLEAD programs. 


    • Promote ILS within MLEAD framework and participate in other MLEAD programs as needed.






  • Advance Diversity Equity and Inclusion Initiatives:


    • Serve on Strategic Action Teams for various Student Life DEI objectives. 


    • Participate in the implementation of the Intercultural Development Inventory (or related) initiatives.


    • Represent IC on First Year Experience initiatives and working groups.




  • Guide international and intercultural relations initiatives and ensure consideration of underrepresented populations:


    • Communicate opportunities, issues, perspectives, and challenges facing international population through interfacing with departments and collaboration teams.


    • Provide assistance on Education Abroad and Peace Corps related programming, outreach, and advising, with special attention to underrepresented participants and campus-wide units serving these populations. 


    • Review, develop content and design, and execute intercultural education and DEI programs, trainings, and resources to improve international – domestic student integration and relations.




  • Report to and work closely with IC Director on Student Life Departmental Partnership and DEI work.


OTHER DUTIES (10%)




  • Remain up-to-date on campus-wide initiatives and professional trends as a member of the Student Life and IC staff by participating in programs, meetings, committees, work groups, and professional development.


  • Design and implement assessments to identify new needs and emerging issues and utilize evaluations to make or suggest changes to IC services, programs, and initiatives.


  • Other duties as may be assigned by the IC Director or Assistant Director of GEEA.

Required Qualifications*



  • Bachelor’s Degree and a minimum of 2 years of work experience in the area of international education administration, student affairs, intercultural affairs, counseling or similar field in a college or university setting.


  • Experience living, working and/or studying in another country.


  • A general understanding of Student Life philosophy and commitment to student development.


  • A demonstrated interest in diversity, equity, and inclusion issues and intercultural intelligence/cultural humility work.


  • Experience planning, developing and implementing programs, events, and/or activities.

Desired Qualifications*



  • Master’s degree in relevant field (e.g., international education, cultural studies, higher education, student affairs, social work or counseling).


  • Experience designing and coordinating programs for international and domestic students in a college or university environment.


  • A minimum of three years experience working with and advising international students or students seeking education abroad opportunities.


  • A minimum of three years experience in diversity, equity, and inclusion programming or initiatives.


  • Familiarity with and appreciation of diverse cultures


  • Experience learning and/or work in the area of intercultural communication, intercultural competence, social justice education, and/or leadership development.


  • Experience in assessment, curriculum development or program design.


  • Experience training, teaching, or presenting to a range of audiences (i.e.: students, professional colleagues, etc.).


  • Experience with Microsoft Office Suite at an intermediate or better level, and experience with AV equipment (laptop, projector, etc.).

Additional Information

Position Criteria:




  • A demonstrated interest in intercultural intelligence/cultural humility work.


  • Ability to exercise initiative, independent judgment, tact and diplomacy.


  • Strong administrative, organizational, and problem solving skills, including excellent attention to detail and the ability to meet deadlines.


  • Ability to adapt to changing demands and priorities and to develop and implement note tasks and initiatives.


  • Demonstrated ability to work effectively with individuals and groups from a variety of identities, cultures, backgrounds, ideologies, populations, including personal and social orientations (e.g. nationality, race, ethnicity, religion, gender, sexual orientation, ability, class, and other social identities).


  • Excellent communication and interpersonal skills.


  • Ability to accomplish tasks autonomously as well as in collaboration with teams.


  • Ability to work flexible hours, including occasional nights and weekends.


  • Ability to set expectations and achieve results while contributing to the larger unit goals & mission. 


Working conditions

Ability to work flexible hours, including occasional nights and weekends.

Physical requirements

Ability to move up to 15 lbs and transport items across campus on occasion.

Direct reports

Direct the work of approximately 7 student workers and 15 orientation peer advisers, as required for management and implementation of programs and initiatives.   

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.