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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

PLEASE NOTE:  Actual salary commensurate with experience, education and equity factors.


Department Summary

As a unit in Student Life, the Office of Multi-Ethnic Student Affairs (MESA) uses the lens of race and ethnicity to engage the campus community and transform the student experience to build inclusive spaces and equitable opportunities for all.  We strive to achieve our vision of a diverse and vibrant campus community where all members are embraced, nurtured, and free to achieve their definition of success.

MESA is grounded in theory, engages both the individual and collective, promotes cross-collaboration, builds intercultural and leadership skills, and empowers students to address social justice issues. We manifest this across four areas of core work:

  • Programs and Outreach:  MESA coordinates campus-wide programming to offer educational content that enriches our community and amplifies diverse voices and experiences.

  • Student Engagement:  In partnership with student organizations, we create supportive systems for students to ensure a smooth and positive transition to college in their first year and throughout their time on campus. 

  • Education and Training:  We offer educational programs for students that increase the knowledge and awareness of identity and its impact on self, others and communities.  Using a social justice framework, we help students grow the skills needed to navigate diverse environments.

  • Leadership for Social Change:  In order for students to contribute meaningfully to a just society, we develop the leadership skills needed to lead diverse groups. Our goal is to develop culturally competent individuals who positively influence their organizations and communities.

The University of Michigan has developed a five-year strategic plan for creating a vibrant, diverse and inclusive campus.  MESA’s mission and core work areas are key elements of the University of Michigan’s commitment to Diversity, Equity and Inclusion (DEI).  Our department exists to reduce barriers and perceived obstacles for students’ academic and social lives by offering advocacy, adjustment support and enrichment programs.  In addition, we offer programs and initiatives to build the leadership skills needed to lead in a multicultural society.

Job Summary

All staff work within MESA in service to its mission via the four areas of core work.  Specifically, this position will be responsible for two areas:  Programs and Outreach, and Leadership for Social Change.  In Programs and Outreach, the focus will be on enhancing current offerings while creating a programming agenda with two goals:  1) proactive programming that contribute to a positive campus climate and 2) responsive programs that address incidents of bias that impact our campus.  The area Leadership for Social Change is ripe for growth and innovation.  The Program Manager will be responsible for building new initiatives and growing strategic partnerships in order to offer an impactful leadership curriculum to students.  These two areas are led in teams of two, working collaboratively under the guidance of the Associate Director, to set and meet initiative goals.

While the successful candidate will have a focus on the areas listed above, all Program Managers will be expected to deliver on each of the areas of core work.  In addition, work areas will shift amongst Program Managers during their tenure in the department.  Specific job responsibilities are divided amongst the four program managers using a collective process alongside leadership to determine each Program Manager’s portfolio.


Program Management (50%)


  • Provide leadership to two key areas of MESA’s core work, specifically in the areas of Program and Outreach and Leadership for Social Change.  Leading an area of core work includes the following tasks:create student learning outcomes, evaluation and assessment to ensure data driven decisions

    • design a curriculum of offerings to meet the learning outcomes and needs of students

    • supervise student staff and development of student leaders connected to program

    • plan and execute events in support of learning outcomes

    • recruit students at all levels of programmatic involvement including marketing, branding and outreach

    • manage the initiative budget other programmatic resources

    • partner with student organizations and other campus entities as appropriate

  • Facilitate the delivery of other programmatic components of unit initiatives grounded in social justice education, leadership development, intercultural competency training and intra- and inter- group workshops.   

  • Provide leadership to one or two heritage month celebrations committee(s).  Committee leadership includes engaging students and student organizations, soliciting and building collaborations with academic units and other campus partners, and executing programs and events during the designated month.

  • Collaborate and provide support for other program managers which might include but not limited to: co-executing programs/initiatives, cross training efforts across student core teams, shared visioning & assessment efforts.

  • Develop, implement and facilitate DEI curriculum for trainings and workshops for other Student Life units and departments.

  • Co-partner with Student Life and external units on programs that align with our mission and vision of promoting social justice & diversity efforts on campus.

  • Serve on Student Life committees & external committees as individual & unit interests align in order to best represent MESA’s work and better serve student communities on campus.

Advising & Direct Service to Students (30%)

  • Directly advise and support student organization(s) representing the various multicultural/ethnic communities on campus.  Use theoretical sound practices for leadership development around issues of diversity, race, ethnicity and social justice among students and their organizations.  Advising includes:

    • attend meetings for the organization, executive board and/or with student individual leaders

    • inclusive leadership development of the executive board

    • assist in the development of the organization

    • consult and support during the event/program planning and execution

    • provide resources and information to students and their organization, responding effectively to the needs/concerns of the student population

    • communicate and interpret constitutional, organizational and institutional policies and procedures

  • Serve on the MESA Grants committee to make decisions on funding amounts for student organizations and support with program development where needed.

  • Respond to the needs, concerns and questions from multiple student communities and individuals MESA advocates for students through supporting, counseling, and connecting them to campus/community resources.

  • Provide crisis intervention, conflict resolution, resource and referral services to students of all identities utilizing a culturally competent framework.

Administrative (20%)

  • Collect and maintain statistical information, databases, and evaluations of events and activities as required.

  • Work with sensitive and protected information with discretion and good judgment to maintain student confidentiality and attend to institutional risk-management concerns.

  • Assist in the development of a unit culture that is student-centered, utilizing a self-authorship philosophy to guide and collaborate with students and organizations.

  • Take personal responsibility for fostering a positive workplace climate in which staff and students feel engaged and empowered.

  • Foster excellent communication and maintain partnerships among administrative offices, academic departments, faculty resources and community resources to promote assigned work projects.

  • Assist in increasing the visibility of the Office of Multi-Ethnic Student Affairs.

Other duties as appropriate.

Supervision Received/Exercised

Administrative and functional supervision is received by the Associate Director and general guidance and direction is received from the Director of Multi-Ethnic Student Affairs.  Supervision exercised over graduate and undergraduate students.

Required Qualifications*

  • Bachelor's degree

  • A general understanding of Student Affairs philosophy and commitment to student development.

  • At least one year of experience (graduate or professional) in student affairs and/or related educational services work with emphasis on program design and implementation skills.

  • Direct experience, understanding and engagement with issues impacting diverse populations and those who have experience oppression, specifically in areas of race/ethnicity.

  • Experience working with student organizations in an advisory capacity.

  • Flexible work schedule required for occasional weekend and evening programs.

Desired Qualifications*

  • Master's degree in Higher Education Administration, or relevant field preferred.

  • Working knowledge of University policies and procedures.

  • 2 years full time experience working in Student Affairs.

  • Demonstrated learning and/or work in the area of intercultural competence, social justice education and social identity development.

Additional Information

Position Criteria:

  • Ability to manage multiple priorities and work cooperatively with others in a fast-paced, changing environment.

  • Ability to accomplish tasks autonomously and efficiently. Strong administrative and organizational skills.

  • Strong interpersonal skills, including excellent written and verbal communication.

  • Demonstrated ability to work effectively with individuals and groups from a variety of identities, cultures, backgrounds, ideologies, populations, including personal and social orientations (e.g. nationality, race, ethnicity, religion, gender, sexual orientation, ability, class, and other social identities).

  • Ability to set expectations and achieve results while contributing to the larger unit goals & mission.  

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.