The Student Services Administrative Assistant Associate position provides curricular, student services, technology, event planning, and office support to the Lloyd Hall Scholars Program (LHSP). LHSP is a living-learning program focused on writing and the arts. This is a part-time position (.5, or approximately 20 hours per week).
The key areas of responsibility focus on the following:
Curricular support. Among the key areas of responsibility, this position is integral to maintaining courses and providing academic support for both students and faculty. The person in this role works closely with students, faculty, LSA curriculum specialists, academic advisors, and the registrar’s office, as well as other stakeholders in our courses, such as the Sophomore Initiative staff, to ensure the successful implementation of LHSP courses. This person also monitors students’ academic progress in order to identify students who are at-risk; in turn, they serve to connect lower-achieving students to resources on campus, such as academic advising and the Sweetland Center for Writing.
Technology support. The person in this position is the technology specialist for LHSP. They ensure that faculty have working technology in their classrooms; support the program’s technology needs during special and regular meetings and events, such as community meetings, advisory meetings, and faculty meetings; and serve as a liaison with both HITO and LSA IT to troubleshoot technology problems, maintain equipment, and update software. This person is responsible for all Website updates and works closely with LSA Web Services.
Student support: This position is integral to the network of support that is offered to our students; on a daily basis, our administrative personnel answers questions and maintains communications with students regarding program requirements and compliance, scheduling conflicts, enrollments, housing/roommate issues, and other practical concerns.
Program event support. Along with a rigorous and innovative curriculum, LHSP programming offers students faculty- and student-led events and programs. The program also hosts a variety of visiting writer and artists. This staff person manages the organizational logistics of planning and implementing events and visiting scholars, including facilitating transportation needs, reserving spaces, producing multimodal communications, purchasing and distributing tickets, and coordinating food and room reservations. The person in this position may also attend events to recruit for LHSP in coordination with the Administrative Assistant and student recruiters.
Administrative back-up and office maintenance. This person serves as a backup to our Administrative Assistant and may be required to attend meetings on behalf of the program with LSA, MLCs, and other campus partners. In addition this person maintains supplies and technology, manages scheduling and calendaring (meetings, interviews, and appointments), and distributes mail within the LHSP office.
High school diploma including course work in technology support; excellent interpersonal, written and verbal communication skills; ability to handle multiple tasks with competing priorities; ability to work effectively in a high traffic area with frequent interruptions; ability to work with minimal supervision; experience with Google programs, MS Word, data management, and a variety of other software programs.
Post-secondary degree; two years or more student services work experience; experience with living-learning communities and/or undergraduate education programs; experience with publication design and production; knowledge of University financial systems, policies, and procedures.
This is a part-time position (.5, or approximately 20 hours per week).
Hours of coverage may vary to include some evenings.
The salary for this position will range from $27,000 to $36,000 based on a full-time (40 hours per week) appointment. The actual salary offered will range from $13,500 to $18,000 based on this 50% effort appointment (or 20 hours per week).
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.