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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

 Through the Guest Assistance Program (GAP), social workers serve as ambassadors/liaisons to the entire Social Work Department and to UMHS patients and families in general.  

This position requires basic psychosocial assessment skills to evaluate eligibility for tangible resources, as well as ability to evaluate needs for referral and intervention for patients and families.  This position demands the ability to work well with a diverse population in need of a variety of support and services.  The ability to conduct brief assessment of psychosocial and tangible needs is essential, as well as the ability to multitask and prioritize on a constant basis.  Experience as a contributing member of a successful team is desirable. 


GAP social workers provide support by assisting with information and referral, pharmacy and limited financial assistance, transportation, lodging, community resources, wig bank and other tangible needs to facilitate continuity of patient care, as well as access to care.

Required Qualifications*

Bachelor's degree in social work from a school accredited by the Council of Social Work Education (CSWE) is necessary.  Must be licensed to practice social work in State of Michigan.

Excellent interpersonal and written communication skills are critical for success in this environment.  Word, Access and Excel are utilized on a daily basis.  Creating an exceptional patient/family experience is our highest commitment as this role is often the first contact with the UMH Department of Social Work. 

Desired Qualifications*

Knowledge of local and statewide community resources is desirable, as well as experience as a contributing member of a successful team.  Previous experience in customer service and/or healthcare or social service agencies will be particularly helpful for success in this role. 

Work Schedule

Work Schedule is Monday through Friday 8:30am to 5pm.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.