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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The minimum salary for this position is $50,000. The selected candidate's salary will be based on experience, education and equity factors.

Department Summary

Housing Facilities is a unit within University Housing that partners with other units in University Housing to provide a seamless residential experience for residents. The unit and department are part of Student Life. There are approximately 220 employees working in Housing Facilities. The mission statement of University Housing: To create and sustain diverse learning-centered residential communities that further the goals of the University. Through partnership with others, we provide quality programs, services, and facilities for those we serve.

Job Summary

The Building Facilities Manager (BFM) supervises and coordinates a staff of direct reports who provide for the general cleanliness and maintenance of a residential building or complex. The position may require some evening and weekend hours. BFMs have budgetary oversight and responsibility for facilities related functions, including a labor line item. This total amount depends upon the size of the building. The focus is on total building management and BFMs are expected to collaborate with a wide variety of department and university partners, including Residence Education, Living Learning Communities, the Housing Information Office, Housing Information Technology, Housing Security, Conference Management Services, Michigan Dining, Occupational Safety and Environmental Health, and the Physical Plant. The ability to use current and emerging technology related to facilities management is a key to success. The BFM and his or her team support a living learning environment that sustain student success. University Housing leadership and staff are expected to demonstrate positive and courteous relationships with parents, guardians, and residents.


Supervision 35%

Supervise custodial and maintenance staff, which includes hiring, training, providing feedback as appropriate, evaluation and corrective action when necessary using university and department standards. Additionally, the successful BFM will handle employee complaints and grievances. Active supervision requires mobility through the facilities and the skills associated with documenting and explaining building needs to staff.

Administration 30%

Administer building and department operations in a competent and professional manner. This includes payroll, budget development and management, facility project development, procurement, coordination of tasks and projects with other departmental staff, stakeholders and with service providers within and outside of the university, with little oversight much of the time. Professional and timely communication is expected.

Quality Assurance 25%

Serves as the building point person for Housing Facilities in matters related to delivering and maintaining high levels of quality service to the residents and stakeholders. This includes the following department and university standards: custodial, maintenance, grounds, pest management, safety, inventory and material management. Perform inspection and compliance reports. Respond to parent and student concerns.

Collateral assignments/Delegated areas 10%

Perform collateral assignments and take on delegated areas based upon department need. These tasks may include work groups, committees, stand alone assignments that support the department’s mission. Examples are hiring committees, standards review groups, policy development and training initiatives. This is not a complete or exhaustive list of such activities.

Required Qualifications*

  • Bachelor’s degree or equivalent mix of education and experience.

  • Considerable knowledge of methods, materials and equipment used in maintenance and environmental services operations.

  • Minimum two years direct supervision experience in facilities field (custodial. maintenance or trades). Experience in customer relations; including strong written and verbal communication skills.

  • Two years’ experience in fiscal coordination and business control. 

  • Knowledge of computer applications such as word processing, spreadsheets, email, internet and database management. 

  • Must be capable of being contacted and returning to the work site after business hours in the event of a maintenance emergency. 

  • Valid driver’s license and good driving record.

Desired Qualifications*

  • Experience supervising both the maintenance and custodial function, preferably in a campus, school or health care setting.

  • Evidence of proficiency in maintenance proficiency through certifications (such as the University’s BOMI or CBM course, construction maintenance, etc.)

  • Experience with computerized work order, time keeping and purchasing systems.

  • Five years direct supervision experience in facilities field.

  • Supervision of bargained-for staff.

Additional Information

  • History and evidence of successfully hiring, training, developing and supervising others, especially custodial and maintenance staff.

  • Working knowledge of current custodial and maintenance best practices.

  • The ability to manage and support a diverse staff and clientele.

  • Evidence of problem solving and managing change.

  • Knowledge of relevant local, state and federal codes and regulations.

Working conditions

This position entails working conditions generally associated with a general management and administration.  This position may on occasion require more than 40 hours a week. Roughly 75% of the job is indoors.

Physical requirements

The successful candidate should be able to lift and move objects up to 25 pounds, though this is not a regular job task.

Able to maintain a static position for extended periods of time; move throughout facilities as needed.

Ability to manipulate and gather objects from various positions, often at low heights and from awkward positions.

Ability to ascend/descend ladders.

This position requires inspection of sites.

Direct reports

This position directly supervises eighteen (18) custodians (C2) and two (2) maintenance mechanics. 

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.