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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers through consistent processes and enabling technology.

Reporting to the Accounts Receivable Billing Supervisor, the Billing Accountant serves as a critical member of the Accounts Receivable Billing Team.  The Billing  Accountant is responsible for processing accounts receivable transactions received by the SSC and completing all associated tasks.  This position specifically will be tasked with billing work within Accounts Receivable.  The Billing Accountant will work collaboratively with their fellow Accountants, Seniors and Associates.  These individuals are expected to serve as a subject matter expert assisting Billing and Collections staff by answering questions and providing guidance in their daily work.


  • Knowledge of and adherence to University of Michigan policies and procedures
  • Run queries to extract billing lists to ensure all sponsors are billed timely and appropriately
  • Review and interpret sponsor agreements as necessary to validate billings are  in compliance with agreements
  • Work directly with units to research and identify billings and related expenses that require investigation or corrective action
  • Respond to inquiries from schools and colleges or other SSC departments as needed
  • Provide guidance to Billing and Collections staff by answering questions and addressing issues as they arise
  • Keep units, partners (i.e. Sponsored Programs) and supervisor abreast of complications that result in delayed billings.  Take corrective actions as necessary to resolve issues arising from overdue billings
  • Other duties as assigned

Required Qualifications*

  • Bachelor’s degree in Accounting
  • Proven ability to work efficiently and effectively delivering high quality work output
  • Prior experience with contract and grant administration, or relevant experience in comparable environment with tight regulations and compliance requirements
  • Strong interpersonal skills including the ability to effectively communicate and work with a variety of individuals and units
  • Must have the ability to work in a team environment and collaborate effectively with co-workers, providing excellent customer service.
  • Ability to set priorities and manage competing deadlines

Desired Qualifications*

  • 1-3 years experience in Accounting or related field
  • Experience with pre & post award contract administration
  • Intermediate knowledge of Accounting processes and systems with experience in accounts receivable
  • Broad knowledge of MPathways/PeopleSoft (or similar Enterprise Resource Planning (ERP) system)
  • Familiarity with administrative processes, procedures, and systems at the University of Michigan
  • Demonstrated history of building relationships in the workplace
  • Strong computer skills with Microsoft Office Suite  

Organizational Core Competencies and Skills:

  • Advancing the Mission - Demonstrates ability to operate effectively in a manner consistent with the University of Michigan mission and culture.
  • Building Relationships/Interpersonal Skills - Values organizational diversity, treats others with respect, and promotes cooperation.
  • Creative Problem Solving/Strategic Thinking - Develops and creates ideas, processes, and approaches focused on the future.
  • Communication - Demonstrates excellent communication skills to those at all levels throughout the University.
  • Development of Self and Others - Seeks opportunities to learn and develop themselves and others by setting developmental goals and seeking performance feedback.
  • Flexibility/Adaptability to Change - Responds positively to and champions change to others.
  • Leadership/Achievement Orientation - Holds self-accountable for meeting established objectives and successfully accomplishing desired outcomes.
  • Quality Service - Strives to meet the expectations of internal and external customers, firmly establishing a service first culture. 

Additional Information

The University of Michigan, with an operating budget of $5.8 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas:  Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website:

We offer our employees an extensive total compensation package including competitive pay, a two-for-one retirement contribution, a variety of health insurance options, and a generous vacation plan. In addition, there are seven paid holidays and four paid season days.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.