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Job Summary

The Section of Plastic Surgery is seeking responsible clerical support for its busy Plastic Surgery Clinic at Dominos Farms.


Duties include receiving/assisting patients, processing check in and check out paperwork, collecting co-pays, making/answering telephone calls and making appointments. Additional duties include processing internal and external referrals, managing the pre-service business work queue and monitoring/working the patient referral work queues for consults and authorizations, completing end-of-day reconciliation, and collecting patient payments. The candidate must be able to work with peers, physicians and administration in a team effort and is expected to perform all other duties as assigned.

Required Qualifications*

Must have excellent customer service skills and be very comfortable working with computers and have a general knowledge of medical office practices.   The successful candidate will be a self-starter, motivated, with a positive and professional attitude, demonstrated effective verbal and written communication skills; demonstrated ability to work with minimal supervision; and ability to take direction and work with others as part of a team.  High School graduate or equivalent.

Desired Qualifications*

Working knowledge of MiChart Cadence and EpicCare Ambulatory applications.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.