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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

NOTE:  Minimum Hiring Salary - $49,000

Actual salary commensurate with experience, education and equity factors.

Provide leadership for student engagement through career coaching, programs, intact groups, and events for the campus’ central career services office.  Manage and develop services that engage students in self-exploration, career decision making, career and advanced degree exploration, and the job/internship search utilizing knowledge of theory (e.g. student development, career development, student learning, decision making, learning styles, social identity development.

Responsibilities*

Leadership of functional area and unit-wide planning (50%)

  • Develop, implement, and manage strategic objectives for the delivery of career coaching and development for first year through PhD students to increase student engagement and effectiveness and enhance student outcomes.  
  • Recommend changes for continuous improvement, and state-of-the-art service delivery.
  • Ascertain the needs of clients and develop programs that allow students to uncover self-knowledge by translating their educational experiences into career choices that are congruent with their skills/competencies, interests, values, and the role they wish to play as contributing members of society in a multicultural world.  Assist students in developing lifelong learning skills to prepare them to manage their careers after graduation.
  • Incorporate and oversee implementation of assessment tools (i.e. MBTI, SII, others) in counseling and programming as appropriate capitalizing on knowledge of theory, administration and interpretation of instruments.
  • Work in partnership with schools and colleges to enhance outreach and outcomes for students.
  • Provide forward-thinking leadership, management, training, staff development, and supervision for the direct service staff.
  • Assess the career coaching practice to best serve UM students in individual appointments and related group work.
  • Provide managerial oversight with Handshake appointments and programs, and other vendor tools such as VMOCK and Career Cruising.
  • Develop and direct career development diversity, equity and inclusion initiatives to support the needs of underrepresented students.
  • Remain current on research and best practices related to student development, career development, identity development, career coaching techniques/models.
  • As a unit leader, participate in short and long term unit-planning.
  • Systematically collect, mine and use data to manage by fact (i.e., includes data gathering, best practice benchmarking, and program assessment). Utilize established research methodology and statistical analysis to understand and improve service delivery.  Maintain accurate records and archive ongoing information on service usage via computerized data system.
  • Serve as expert by providing written reports and other communication to educate others regarding career development, student populations, current issues, and national trends, as needed.
  • Draft policies, procedures in conjunction with the Associate Director that comply with legal, regulatory policy and ethical guidelines including Federal regulations and laws (e.g., affirmative action and EEOC standards, FERPA) hiring practices, and safety programs. Maintain confidentiality on work with students and student records.
  • Assist the Associate Director in effective budget management and resource stewardship related to staffing needs and the integration of vendor products by proposing realistic budget projections, anticipated expenses and possible revenue within the area.
  • Identify marketing needs and solutions to publicize opportunities and engage students and stakeholders more deeply in the career development experience.
  • Serve as a partner with university academic units, student organizations, employers, and external constituents to promote the use of career services, and address relevant issues related to the office, Student Life, and the University.
  • Promote the highest standards of the profession in accordance with the principles ethics, and standards of ACPA, NASPA, NACE, and CAS, and established best practice in Student Affairs.
  • Represent the University Career Center on committees and task forces within the Division and university.
  • Actively engage and contribute to the profession at local, regional, and/or national level.  Includes committee work, conference presentations, and contributing to the literature.
 

Supervision/Staff development (35%)

  • Provide managerial oversite for innovative programs and services that reflect student feedback regarding connections with employers and alumni/ae for career information, insights, internships, jobs, and experiential information and opportunities.
  • Provide forward-thinking leadership, management, training, staff development, and supervision for employer relations team.

 

Direct service to students (15%)

  • Foster student learning, development, and enhanced educational experiences through direct service interventions (counseling, advising, interactive programming, teaching, etc.) guiding students through all phases of their career development.

  • Appropriately refer students to other agencies if assistance is needed is beyond career counseling.

     

  • Using resource expertise, educate students regarding access to educational, experiential, and multimedia career information to aid career and educational planning and life choices. Include gaining experience through student activities, community service, employment, research or creative projects, and experiential learning in multiple sectors.

     

  • Create, implement, oversee, and evaluate intentionally-designed, educationally-driven interactive programs.
  • Incorporate assessment tools (i.e. MBTI and SII, others) in counseling and programming as appropriate capitalizing on knowledge of theory, administration and interpretation of instruments.
  • Utilize current technologies and information management tools, demonstrating creativity in service delivery to benefit students and improve organizational effectiveness.  Stay abreast of full range of resources available to students and assist the Center in maintaining current, state-of-the-art offerings.
  • Design and implement initiatives utilizing knowledge of social identity theory and research to maximize participation of a diverse campus community to create a positive climate and learning environment for all students.  Includes possessing an informed perspective regarding issues of race, ethnicity, gender orientation, sexual orientation, ability, and national status, as examples.
  • Support students to be successful in the implementation of their job/educational choices and consequent internship/job search strategies. 

Required Qualifications*

  • MA in student affairs, counseling, or related field which includes the broad-based study of theory and research in career and student development, counseling, social identity, student learning, multicultural counseling, basic statistics to complement relevant skills sets.
  • 3 - 5 years of experience and skills counseling and advising students and engaging in group process and programming.
  • 3 - 5 years of counseling and direct service administration.
  • 2 - 3 years of supervisory and strategic planning experience. 
  • Awareness of economic trends and their impact on the labor market, including understanding the world of work. 
  • Familiarity with computers and software.

Desired Qualifications*

  • Demonstrated skill and 4-7 years of experience counseling and advising students and engaging in group process and programming. Strong communication skills including verbal, writing and listening skills. 
  • Demonstrated skill and 4-7years of counseling and direct service administration.
  • Desire and demonstrated ability to work in a large, complex, fast-paced, centralized office that serves over 15,000 students annually.

Additional Information

Position Criteria:

  • Strong communication skills including verbal, writing and listening skills.
  • Strong interpersonal skills and ability to relate well to staff and a diverse student body.
  • Strong organization and program design skills with the ability to accomplish multiple tasks autonomously and efficiently.
  • Skill in working with groups and the ability to work with divergent points of view on complex issues.
  • Ability to manage a functional area within an office that places a high value on quality customer service, team orientation, intentional planning, continuous improvement, innovation and puts students at the center.
  • Demonstrated ability to establish priorities and exercise sound decision making on relevant issues.
  • Contribute to a welcoming and diverse environment of colleagues and students representing diverse populations (e.g. nationality, race, ethnicity, religion, gender and sexual orientation, abilities, class, and other social identities). 
  • Ability to effectively integrate technology into service delivery, as well as use technology and database management for research and analysis.
  • Ability to set expectations and achieve results while facilitating the accomplishments of the team. Previous presentation experience.

     

Financial/Budgetary Responsibility
 
Assist the Associate Director in effective budget management and resource stewardship related to staffing needs and the integration of vendor products by proposing realistic budget projections, anticipated expenses and possible revenue within the area.
 
Working conditions
 
Some Evening Work (programs), some tabling events in the Diag
 
 
Direct reports
 
2 Coordinators

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.