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Job Summary

Pharmacy Technician- Transitions of Care duties may include:

  • Conduct patient admission interviews
  • Gather information for prescription insurance coverage, home pharmacy, and preferred pharmacy for prescription filling
  • Identify and resolve medication access barriers, such as prior authorizations and other insurance barriers, in collaboration with the health care team
  • Assist with filling of discharge prescriptions
  • Provide bedside delivery of discharge prescriptions
  • Provide follow-up and coordination to ensure patient access to discharge medications
  • Collect data to determine process and outcomes measures of program
  • Assist with problem solving and process improvements relevant to the program
  • Assist with the training and oversight of other staff and learners (pharmacy students, residents and interns)
  • Perform other duties and projects as assigned by supervisor to facilitate safe and efficient medication-related transitions of care 
  • Must exhibit good communication skills in dealing with patients and/or families, who may have compromised health or language barriers and with other members of the health care team.  Be adaptable to diverse patient care environments. 
  • Exhibit strong attention to detail, accuracy and the ability to work independently.

For more information about the UMHS Department of Pharmacy Services, see our annual report at


Required Qualifications*

  • High school diploma or equivalent and at least one year of experience as a Pharmacy Technician in an outpatient pharmacy setting is required.
  • Active license as a Pharmacy Technician in the State of Michigan
  • Ability to follow oral and written instructions, prioritize with accuracy and dependability.
  • Fluency in reading, writing and speaking English.
  • Strong communication skills, professionalism, ability to work well with members of an interdisciplinary team, and ability to provide service excellence are also required.

Desired Qualifications*

  • At least one year technician experience in an outpatient pharmacy setting and completion of a Pharmacy Technician training program prior to hire is highly desirable.
  • Demonstrated record of excellence with direct patient interaction, collaboration with an interdisciplinary team, insurance claim adjudication, prior authorization facilitation, and prescription processing in a retail pharmacy setting is also highly desired.

Licensure & Certification

“The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Please visit the Michigan LARA website for more information about Pharmacy Technician licensing:,4601,7-154-72600_72603_27529_27548-340669--,00.html

Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date.  This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License. If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment.  In addition, All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment at UMHS as a Pharmacy Technician.”

Work Schedule

The schedule for this position includes a day shift rotation and working every eighth weekend. 

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Upon applying for this position, you will be sent an invitation within two business days to complete an online pre-employment assessment. To ensure you receive this invitation, please add as a secure sender in your email contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have previously completed the assessment, you will not receive email/be asked to complete it again.)

Background Screening

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Although the Posting End Date may indicate otherwise, this job may be filled and closed anytime after a posting duration of seven calendar days.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.