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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Position overview: Buddy-to-Buddy provides outreach, support and linkage to resources to veterans in Michigan through trained veteran peers. It is one of the flagship programs under the M-SPAN (Military Support Programs and Networks) umbrella.  These programs are dedicated to military mental health, and are housed in the University of Michigan Depression Center.  

The Buddy-to-Buddy Outreach Coordinator is responsible for establishing and maintaining relationships with the Buddy-to-Buddy 100+ Volunteer Corps in order to maximize performance, motivation, satisfaction and retention.  Position includes outreach and volunteer management functions. These include recruiting and training volunteers for the program; identifying veteran-related events throughout the state and ensuring that a volunteer is available to represent Buddy-to-Buddy; providing support to volunteers engaged in outreach activities; maintaining relationships with National Guard personnel in armories throughout the state where volunteers are placed; and tracking volunteer activity in the armories and at outreach events.

Responsibilities*

Outreach (60%)
• Assists Program Manager in creating strategic outreach and recruiting plans.
• Recruits new volunteer veterans into the program.
• Identifies and staffs veteran related events with Buddy-to-Buddy Ambassadors (volunteer positions).
• Assists Program Manager in training Ambassadors.
• Organizes volunteer travel calendar.
• Ensures Ambassadors have all necessary materials for Buddy-to-Buddy outreach events.
• Networks with the VA, veteran service organization, non-profits and Veteran Community Action Teams (VCATs) to increase awareness of the Buddy-to-Buddy program.
• Responds to inquiries from outside organizations.
• Coordinates parallel Buddy-to-Buddy training program within National Guard armories.

Volunteer Management (40%):
• Routinely checks in with volunteers to ensure their needs are met.
• Encourages volunteers to document their activities using web-based tools.
• Keeps track of drill schedules and maintains volunteer travel calendar.
• Works with National Guard Liaison to coordinate new volunteer introductions.
• Updates volunteer tracking system (Karma).
• Anticipates and responds to volunteer requests.
• Identifies and coordinates guest speakers for volunteer support calls, and writes up summary call notes.
• Triages 1-800 number call-in line.
• Prepares monthly reports on volunteer activity.
• Performs other duties as requested.

Required Qualifications*

• Bachelor’s degree
• 1-3 years of experience in a comparable role
• Excellent written/verbal skills
• Excellent planning, organization and time management skills
• Ability to work both independently and as part of a team
• Proficient in PowerPoint, Excel and other Microsoft Office tools
• Ability to multitask and work well under pressure
• Willingness to travel; some weekend/evening work required

Desired Qualifications*

Military Service or Affiliation strongly preferred (Service Member, Reservist, Guardsman, Veteran, or Family Member)

Work Schedule

Monday 10:00 AM - 6:00 PM, Tuesday - Friday 9:00 AM - 5:00 PM

Work Locations

2025 Traverwood Drive, Suite C, Ann Arbor, MI 48105

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

E-Verify

The University of Michigan participates with the federal E-Verify system. Individuals hired into positions that are funded by a federal contract with the FAR E-Verify clause must have their identity and work eligibility confirmed by the E-Verify system. This position is identified as a position that may include the E-Verify requirement.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.