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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

Purpose

This position supports the Global Initiatives though indirect student support and project based work.  This position will have responsibility with program administration, communication, benchmarking, marketing, grant writing, data management and analytics.

Responsibilities*

Student Support

  • Function as  a resource, along with our Global Education advising team, for Ross students and non-Ross students interested in participating in Ross global experience programs 
  • Manage the department inbox and general phone voicemail.
  • Serve as reception for Institute Suite

Program Administration

  • Create program resource documents and communicate with faculty and partners regarding program elements.
  • Manage administrative excel sheets, communicate global program updates, update evaluation documents, itineraries and other program documents, create and maintain ctools sites, manage program flight suggestions and  communication.
  • Use M-Compass (or online database programs), CTools, MCommunity, and Qualtrics to update data, monitor application status, and query reports.
  • Assist in program budgeting and cost research.
  • Assist with projects, as assigned for office.

Application and Admissions Management

  • Assist with global programs application process: create and maintain administrative excel sheets, update administrative excel sheets based on late withdrawals.  Update applications in M Compass, collect missing application pieces, and additional documents as needed.
  • Create and maintain database.
  • Create and populate program Ctools sites as well as M Community groups.
  • Create hardcopy files for committee review.

Required Qualifications*

Education

  • Bachelor's degree and 1-2 years of related experience.

 

Experience/Special Knowledge/Skills 

  • Must be a quick learner.
  • Have the ability to be flexible and manage multiple projects in a timely way.
  • Be detail oriented and work at a fast pace.
  • Proficient in Microsoft and Google platforms.
  • Have superior interpersonal skills and must communicate positively and effectively, working with a diverse group of colleagues, faculty, staff, students and visitors.

Desired Qualifications*

  • Master’s degree in a related field
  • 3-5 years’ experience working in international education, advising, or program management.
  • Preference for candidate who lived or studied abroad.

Additional Information

Skills Testing

Skills testing may be required.

Physical Demands/Work Environment (confirm which of the following are applicable and make a selection where highlighted)

> Requires the ability to travel to various locations to conduct work and deliver materials
> The person in this position routinely communicates with students about financial aid, programs, events, activities, etc.
> The person in this position routinely presents information at events
> The person in this position occasionally moves through the facility to attend meetings/events and access files or information
> The person in this position routinely moves books and class materials weighing up to 20 pounds to class locations or other venues for student residencies or other events.
> May require work during early mornings, nights, and/or weekends

 

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.