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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Ross Office of Undergraduate Programs seeks Preparation Initiative Course Coaches and Academic Success Coaches to provide coaching to University of Michigan undergraduate students participating in Ross affiliated programs: Preparation Initiative and the Preferred Admission Program. Applicants will be hired to fill one or more of these roles:


Academic Success Coach (Preparation Initiative)

Every University of Michigan undergraduate is highly capable; otherwise, that student would not have been admitted.  Nevertheless, Michigan undergraduates differ considerably in the extent to which their prior experiences have prepared them to excel easily in every course.  The record indicates that students who seek mastery in fields that mismatch their backgrounds have tended to have little success achieving that mastery.  They are, therefore, effectively excluded from those fields.  Thus, a student who aspires to be an artist but has had little prior training in art is at a marked competitive disadvantage in Michigan art classes.  Mismatches can occur in any arena.  But the Preparation Initiative focuses specifically on mismatches for students who seek the bachelor of business administration (BBA), particularly students from underrepresented minority or communities where educational resources have been limited.  Student participants in the Preparation Initiative are currently enrolled in one or more of the key courses required for the BBA program, e.g., in economics, mathematics, accounting, or statistics. The PI program also hires Writing Coaches to support students.


Academic Success Coach (Preparation Initiative): A course coach in the Preparation Initiative is assigned to work with specific students in a particular course required or recommended for the BBA program, e.g., Economics 101 (Microeconomics), Economics 102 (Macroeconomics), Mathematics 105 (Pre-Calculus), Mathematics 115 (Calculus I), Accounting 300 (Financial Accounting), or Statistics 250 (Introduction to Statistics and Data Analysis).  An outstanding athletic coach exercises creativity and every other available ethical means to assure that players excel on the playing field—that they win.  Preparation Initiative coaches do the same for their students, where the "playing field" is the classroom and a "win" is earning a "B+" grade or better in the course.  


Academic Success Coach (Preferred Admission)

The Preferred Admission Program at the Ross School of Business is comprised of students who are in their first year of the BBA program. The Ross Office of Undergraduate Programs reviews a number of factors to identify Preferred Admission students who would benefit from subject specific coaching as a proactive means to ensure that their academic performance meets and exceeds the program’s academic requirements in quantitative, prerequisite courses, e.g., mathematics and economics.

Required Qualifications*

The person who assumes the role of coach for a particular course should have excelled in courses at least 2 levels above that of the coached course.  Ideally, that person should have at least a bachelor's degree in the pertinent field, e.g., in economics for a coaching role in Economics 101. Exceptional undergraduate candidates will be considered.  Successful experience in a previous student assistance position, e.g., as a tutor, is helpful.  Applicants should submit a resume, a cover letter indicating their coaching interests and academic transcripts (unofficial are acceptable).

    Desired Qualifications*

    Main Forum: The primary working context is a weekly 2-hour conference where the coach meets with 2-4 students who approach their course challenges as partners or "teammates." Each coach will be assigned an average of approximately 7-10 students per term. Some coaches will also provide staffing for Academic Success Center open support hours serving all BBA students.

    Every coach is urged to explore any approach that seems promising as a way to improve students' odds of achieving outstanding performance.  Nevertheless, the following are specific expectations:

    • Content Clarification: The coach will provide effective clarifications of course material that students fail to grasp.  (This is largely the extent of traditional tutorial responsibilities.)
    • Assessment Preparation: The coach will take measures to ensure students are fully prepared to excel on course assessments (e.g., tests, projects, class presentations), through activities such as question prediction exercises, “mock” exams, draft reviews, and rehearsals.
    • Progress Monitoring: The coach will monitor the learning and performance progress of students, ensuring that they stay ahead of their responsibilities, never getting behind.
    • Gap Elimination Guidance: Students’ difficulties with course material are often traceable to specific gaps in their prior exposure to specific concepts and techniques.  The coach therefore seeks to diagnose such gaps and provide students with specific supplemental reading, exercises, and feedback that eliminate those gaps.
    • Relationship Management: The coach will do what it takes to make certain that students develop and maintain relationships with instructors and classmates that facilitate learning and performance.
    • Enthusiasm Maintenance: The coach will take actions that maintain students' enthusiasm and "motivation" for their work, even in the face of setbacks and the seeming "boringness" of some course topics.
    • Time and "distraction" Management: As deemed necessary, the coach will assist students in ensuring that they have the time and additional resources required for outstanding course performance, including protection from distractions such as work, financial, peer, and "home" problems.
    • Independence Development: The coach will undertake specific activities that result in students developing the personal habits, tastes, and skills that ensure mastery in future courses where there are no coaches.
    • Preparation Initiative/Preferred Admission Development: The coach will contribute to the development of a knowledge base of approaches and methods that are effective in course coaching, e.g., through regularly scheduled troubleshooting and research meetings among Preparation Initiative/Preferred Admission staff as well as brief written notes and suggestions.
    • Preparation Time: Coaches may also be required to prepare materials for coaching sessions (including but not limited to): preparing instructional materials, familiarizing themselves with course content, coaching best practices, and responding to student inquiries.
    • Attend Weekly/Bi-Weekly Staff Meetings: Preparation Initiative/Preferred Admission

    U-M EEO/AA Statement

    The University of Michigan is an equal opportunity/affirmative action employer.