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Job Summary

To provide direct patient care, assist with clinical procedures, and coordinate patient flow in the Taubman Surgery ACU serving several sub-specialty divisions.

Responsibilities*

  • Perform patient intake and rooming duties in the clinic.
  • Document health information in the Electronic Medical record.
  • Maintain proficiency and competency in performing tasks such as vital signs, dressing changes, and immunizations.
  • Coordinate patient flow, as assigned, throughout the clinic.
  • Perform various clinically-related duties delegated by the medical staff.
  • Provide routine but sometimes complex instructions to patients regarding procedures, treatments, and follow-up care instructions as delegated by the clinical medical staff.
  • Assist with complex procedures in the sigmoidoscopy room to include flex sigs, anal ultrasounds, rectal ultrasounds, thyroid aspirations, and esophageal dilations.
  • Assist with dressing changes for trauma burn patients.
  • Administer patient injections as directed.
  • Completes FMLA, Disability and RTW forms
  • Maintain equipment; order and stock supplies; and maintain orderly clinic environment.
  • Problem-solve patient and family care issues.
  • Receive cross-training in all areas of the clinic.
  • Assist in patient care activities and performance improvement projects in order to improve the safety, efficiency and quality in the General Surgery Clinic.

Required Qualifications*

  • High School Diploma or GED Required.
  • Graduation from a Medical Assistant program or an equivalent combination of education and one or more years of experience as a medical assistant.
  • Recent experience as medical assistant in a clinic or acute care setting, experience with immunizations.
  • Knowledge of basic medical terminology.
  • Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients.
  • Demonstrated ability to utilize an electronic medical record.
  • Excellent customer service and communication skills.
  • Demonstrated ability to work as part of a team.
  • Ability to take direction and receive feedback.
  • Effective time management skills.
  • Must have documented history of excellent attendance and punctuality.
  • Demonstrated basic computer navigation skills, active listening, written, verbal and information technology skills.

Desired Qualifications*

  • Certification as a Medical Assistant is desired.
  • Previous experience with EPIC software in a healthcare setting is desired.
  • Demonstrated proficiency in MS Outlook, Lync, Microsoft Word/Excel.
  • Knowledge of Michigan Medicine policies and procedures.

Work Schedule

Base schedule is Monday-Friday, days, shift is 8-4:30.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.