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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The College of Literature, Science, and the Arts (LSA) invites applications for the hub coach position in LSA’s new Opportunity Hub. The Opportunity Hub reports to the assistant dean for student development and career initiatives, and is housed under the area of LSA Undergraduate Education. This exciting new initiative will help students connect their liberal arts education to their aspirations by fostering experiential opportunities and connections with alumni and employers.

The hub coach will deliver advising and coaching services for undergraduate students, with the starting point being the diverse goals and aspirations of liberal arts students. A candidate who prizes and understands inclusivity is essential.  Using the LSA Opportunity Hub model for student engagement, this position will help liberal arts students reflect on their experience to gain an understanding of their interests and potential career goals. This includes methods for helping students identify patterns and themes across their LSA education that relate to their interests, values, and goals, and make intentional connections to opportunities available through the LSA Hub, College and University to inform their next steps.

The hub coach will receive leadership from the director of student engagement, and collaborate closely with the Opportunity Hub internships, scholarships, and alumni teams. This role will also liaise with LSA units, departments, and U-M student organizations.

We are seeking candidates who have an innovative approach to work; enjoy working in a fast-paced, evolving area, and are comfortable taking action in a growing and changing workplace; and will actively engage in a dynamic, high-performing, collegial team environment. Additionally, we seek candidates with a commitment to creating access to opportunities for the diverse population of LSA students and have an interest in and commitment to the liberal arts and sciences.

Multiple positions are available.


Student Engagement and Coaching: 40%

  • Coach students on articulating the connection between their education and their aspirations with special focus on the National Association of Colleges and Employers (NACE) career readiness competencies:
    • Critical thinking/problem-solving
    • Excellent communication skills
    • Teamwork/collaboration
    • Leadership
    • Digital technology
    • Professionalism/work ethic
    • Career management
    • Global/intercultural fluency
  • Work with students in developing skills to engage in a lifelong and life-wide process of connecting their education, skills, interests, and values to their next steps after Michigan
  • Conduct one-on-one appointments, live chats, and email exchanges with students
  • Provide accurate information about university resources and programs
  • Encourage students to invest fully in curricular and co-curricular opportunities
  • Maintain a systematic process for monitoring students’ goal progress and provide them with feedback
  • Prepare reports on work activities
  • Appropriately refer students to university units and departments as needed
  • Coach LSA students on the processes associated with career and graduate/professional school exploration and preparation
  • Assist with the recruitment and education of students to Hub resources and services
  • Play an active role in the design and implementation of evaluation tools and processes to determine coaching success and identify areas for improvement
  • Identify student needs in relation to internship and alumni relationships and services; communicate findings with internship and alumni teams in order to activate the Hub project development and management processes


Event Planning and Management: 30%

  • Design and deliver workshops, programs, and events, in person and electronically
  • In collaboration with the Hub communications specialist, identify marketing needs and solutions to publicize opportunities
  • Provide oversight for innovative programs and services that reflect student feedback
  • Create, implement, oversee, and evaluate intentionally-designed, educationally-driven interactive programs


Program Outreach: 20%

  • Promote program resources and initiatives to serve internal and external audiences
  • Develop and maintain liaison relationships with student organizations and LSA departments and units to connect students with the opportunities in the LSA and broader U-M communities
  • Meet and communicate regularly to develop and maintain liaison relationships across LSA and U-M
  • Identify and develop new opportunities to expand and facilitate engagement with LSA students, units, and departments
  • Actively contribute to the Opportunity Hub’s long-range vision and model for student engagement, its implementation and growth
  • Implement the alumni mentorship approach in the LSA Hub
  • Coordinate with Opportunity Hub communications specialist to promote program opportunities and resources


Supervise Student Staff: 5%

  • Train and coach student workers; provide weekly to updates relevant to position expectations and Opportunity Hub events
  • Oversee student workers during events and advising sessions
  • Engage student workers in Opportunity Hub model of student worker professional development


Professional Development: 5%

  • Remain current on research and best practices related to student development, student engagement, career engagement, and coaching techniques
  • Actively engage and contribute to the profession at local, regional, and/or national level
  • Attend conferences and present to professional audiences
  • Be an active member of related professional organizations
  • Attend meetings, represent LSA interests, and participate in sub-committee partnership work within the Career Services Network, a professional network of University of Michigan Administrators


Required Qualifications*

Bachelor's degree. Master's degree strongly preferred. Demonstrated advising, mentoring, or counseling skills. Commitment to the value of the liberal arts. Strong communication skills. Ability to initiate and develop relationships with students, staff, and alumni. Ability to evaluate the effectiveness of operations and implement changes. Demonstrated commitment to issues of access and inclusion. Inviting, open, inclusive student-centered approach to coaching and leadership. Capacity to use independent judgment, diplomacy, and maintain confidentiality and privacy. Successful experience working in a collaborative, team environment. Very high level of organizational ability, including the ability to organize and coordinate a diverse workload with attention to detail and ability to meet deadlines. Ability to act independently, take initiative and promote innovation. Flexibility to meet changing priorities. Strong program design skills with the ability to accomplish multiple tasks autonomously and efficiently.

Desired Qualifications*

Master’s degree or equivalent experience.  At least 3 years relevant experience in advising, mentoring, and/or teaching diverse student populations. Advising, mentoring, and/or teaching experience in a university setting. Demonstrated experience with university systems, policies, and procedures.

Additional Information

The person in this position routinely presents information at events. May require occasional domestic travel. Requires work during early mornings, nights, and/or weekends.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: 

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. 
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.