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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary


The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.


Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.



The Office of Undergraduate Programs serves prospective and current BBA, preferred admission and Minor in Business students. The Assistant Director of Undergraduate Programs will be responsible for developing, executing and managing a portfolio of programs and assisting in the administration of special projects, programs and/or activities. This position requires excellent judgment, the ability to make sound decisions, and the capability to manage a complex set of responsibilities. This position reports to the Director of Student Experiences in the Office of Undergraduate Programs.


Program Development and Execution

> Develop in coordination with Director of Student Experiences the Och Women in Finance (WiF) Program.  
> Coordinate series of Och treks which includes overseeing the selection process of trek participants, managing/supporting student lodging/traveling arrangements, collaborating with Ross Career Services to prepare students for treks and advising trek participants both on-campus and on-site at treks.

> Collaborate with various Ross departments and relevant student groups to create Och programming, including information sessions, seminars, trainings and/or events, and manage student interest and progress in program.

> Develop in coordination with faculty the Cappo Sales Program. Plan and execute activities to engage students in related co curricular activities and helps provide a path for them to work in sales related careers. Market program to students and manage student interest and progress in program.

> Develop in coordination with Director of Student Experiences and faculty the Carson’s Scholars program, a weeklong student program in Washington DC.  Includes promotion, applications, registration and student inquiries.


Program Administration and Coordination, Special Events

> Manage special projects with various faculty members in support of BBA curricula and coursework with an emphasis on nonclass efforts such as orientations, guest speakers, company research and engagement (not limited to action-based learning support)
> Assist in the planning and execution of logistics for programs and events for undergraduate students, students, or alumni; events range from 30 to 400 guests, at both onsite and offsite locations.

> Function as the initial point of contact for all BBA program inquiries (current/prospective students and alumni).
> Provide general administrative support including answering phone, filing, and correspondence.

> Contributes to and monitors Office of Undergraduate Programs and Ross presence in social media.

> Assist with presentation materials. Provide assistance in editing and compiling materials.

> Assist faculty, staff, students and external customers with scheduling meetings, programs, and events.


Partnering and Innovation

> Actively participate in developing administrative networks and promoting excellent customer service.
> Assist and support overall efforts of the Office of Undergraduate Programs as needed
> Coordinate with the Director of Student Experiences to seek input from various Ross Departments (Faculty, Career Services, Development, Dean’s Office, MarComm) where appropriate on components and progress of the program.

> Collaborate with the clubs to enhance the student campus experience.
>Serve as a representative of the Office of Undergraduate Programs at meetings within Ross or at other units on campus

> Collaborate with various Ross departments and University of Michigan departments on new and developing initiatives for undergraduate students; other duties as assigned.

Required Qualifications*

>Bachelor's Degree and a minimum of three to five years’ of relative work experience or equivalent combination of education and work experience.

>Professional demeanor and excellent interpersonal and communication skills.

>Ability to work effectively in a dynamic environment with multiple and sometimes conflicting priorities

>Reasonable experience in public speaking

>Proven ability to collaborate across multiple departments with people at various levels of authority including faculty and Deans

>Proven ability to successfully interact with a diverse group of people

>Excellent judgment and capability to act in a fast-paced environment

>Demonstrated project management and organizational skills; strong attention to detail

>Team-oriented, flexible and customer-service oriented manner

>High proficiency level of Microsoft Office and Google tools; ability and initiative to learn new functions/applications quickly and accurately

Desired Qualifications*

> Preferred experience in project/event and/or program management.

> Understanding of University and Ross policies

> Knowledge of University of Michigan databases and systems (Wolverine Access, Concur, Business Objects).

> Experience and knowledge of web publishing

Additional Information

Skills Testing

Skills testing may be required.


Physical Demands/Work Environment 

> The person in this position routinely communicates with students about programs, events, activities, etc.
> The person in this position routinely moves through the facility to attend meetings/events and access files or information
> The person in this position occasionally moves books and class materials weighing up to 20 pounds to class locations or other venues for student residencies or other events.
> Domestic and/or international travel may be required
> Will require work during early mornings, nights, and/or weekends
> May require on-call hours


The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.