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Job Summary

Function as part of a team to manage patient flow in a fast paced outpatient setting at East Ann Arbor Health Center.


Duties include but are not limited to the following: venipuncture, specimen processing, bench lab tests and quality control monitoring, taking vital signs and immunization/medication administration. Obtain patient information and assist with patient call-backs in regards to prescription refills. Maintain, order and stock supplies for exam rooms. Perform EKG's and other tests and procedures as necessary. 

Required Qualifications*

  • High School diploma or GED.
  • Graduation from a Medical Assistant Program or an equivalent combination of education and experience is necessary.
  • Excellent interpersonal skills and customer relations.
  • Demonstrated ability to work as part of a team in addition to being able to take direction.
  • Effective time management skills and ability to work with minimal supervision.
  • Experience with clinic medical office or other Ambulatory Care setting.
  • Competence in venipuncture, EKGs, computer usage, telephone etiquette and other office procedures.
  • Must have documented history of excellent attendance and punctuality.
  • Able to efficiently use MiChart.
  • Past experience of working with children.
  • Knowledge of basic medical terminology.
  • Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.
  • Ability to communicate effectively.
  • Demonstrated active listening, written, verbal and information technology skills.

Desired Qualifications*

  • MICR and Immunization experience helpful.  
  • Certification as a medical assistant.
  • Experience working within a large, complex healthcare setting. 
  • Knowledge of university policies & procedures.

Work Schedule

Days/Some Evenings/Alternating Saturdays

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.