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Job Summary

We are looking for an extremely skilled individual who will serve as a Program Evaluation Specialist for the Integrated Michigan Patient-centered Alliance for Care Transitions.  I-MPACT is a new Blue Cross Blue Shield of Michigan and Blue Care Network funded Collaborative Quality Initiative. 

The Program Evaluation Specialist will serve as the interface between the Program Directors, Project Manager, and program participants (hospitals and physician organizations).  The position is an integral part of the Coordinating Center for I-MPACT and will work closely with participating sites to provide problem solving, training and support.


  • Working directly with the program participants in developing and implementing various quality improvement strategies.  These will include QI plan development, the adoption of evidence-based best practices, and collaborating with community based providers
  • Evaluating and auditing the performance of program participants via site visits and ongoing communication. Communication will include informing the participants of program updates and other items of relevance to the programs
  • Assist in the planning and facilitation of regional CQI meetings.  Prepare summary reports of these meetings.
  • Taking the lead on establishing consistent data collection, procedures, and reporting for the program.  This will involve developing and pilot testing of data collection strategies and tools as well as providing education to the program participants.
  •  Identifying issues preventing the program participants from functioning at high levels of performance and working with the participants to resolve these issues.  The Program Evaluation Specialist must be responsive to the needs and concerns of the program participants.
  •  Presenting on key aspects of the programs in public forums. 

Required Qualifications*

  • Bachelor’s degree in a clinical health care field or significant number of years (10 or more) of clinical healthcare experience is required.  
  • Minimum of 5 years’ experience in implementing quality improvement initiatives in a health care setting is required. 
  • Demonstrated knowledge of program evaluation, process improvement and outcomes measurement in a quality improvement setting is essential. 
  • Excellent interpersonal skills, as demonstrated in oral, written and presentation formats is necessary. 
  • Individual must be able to travel to meetings and the locations of the program participants across the state of Michigan.

Desired Qualifications*

  • Master’s degree in a health care field or quality is preferred. 
  • Experience in a care transitions role in a healthcare setting is highly desirable.
  • Working knowledge of University policies and procedures is desired.
  • Experience with public speaking and meeting facilitation is desired. 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.