The vision for Michigan Medicine’s Information Technology and Services is to provide forward thinking, seamlessly integrated, secure and reliable IT services among the three missions of Health Care, Research, and Education. The Michigan Medicine CIO will develop enterprise information technologies, applications, and services necessary to meet the highest level of user expectations through a blend of technical expertise, administrative experience and strong communication and leadership skills. National recognition as an IT leader as well as recognition within academic health is desired.
The Chief Information Officer (CIO) will provide overall leadership and management for information technology and services across Michigan Medicine. As the senior IT leader for Michigan Medicine, the system CIO will create collaboration across the Academic Medical Center’s (AMC) IT services that span health care delivery and support operations; basic, translational, and clinical research; health services and outcomes research; and education on a lifelong continuum. The CIO will also foster opportunities for technological innovation and novel information and data uses. In addition, an emphasis will be placed on strategic planning regarding the research and academic computing functions and the alignment to academic needs and appropriate integration within the broader University of Michigan IT organizations. As a member of the Michigan Medicine Leadership Team, the CIO will participate in, and contribute to, overall business strategy development, bring a current knowledge and future vision of leveraging information and technology to provide a competitive advantage for the other units of Michigan Medicine.
The Michigan Medicine CIO will provide leadership for several AMC IT assets, including:
- Strategy and Integration of Missions
- Enterprise-wide IT Initiatives
- Patient Care, Biomedical Informatics-enabled Research IT, Education and Training, Administrative, and Financial systems and interfaces
- Communications Infrastructure
- Information Assurance/Cybersecurity
- IT-related regulatory policies and procedures
Michigan Medicine seeks a dynamic and strategic information systems executive who also has demonstrable leadership experience within the missions of an AMC. This individual will collaboratively work to operationalize the Michigan Medicine strategy and vision, and guide the future direction of IT in a time of significant digitalization of academic health centers, and growth within Michigan Medicine. The CIO must build effective working relationships with administration, faculty, clinicians, and researchers to manage consensus with key stakeholders throughout Michigan Medicine, the University of Michigan, and its affiliates.
This position was developed in response to the recent integration of the clinical delivery and academic and research organizations in Michigan Medicine. The extraordinary growth in IT-related work and support required among the various components of the AMC and U-M offer an unexcelled opportunity for collaboration. Through direct actions, communication, and partnership, the CIO will help shape, oversee, and promote IT services as a competitive differentiator that enhance the value of Michigan Medicine, especially focused on external affiliations. The CIO will also represent the AMC in state and national health and academic IT-related organizations, initiatives, and policy creation.
The primary reporting relationship is to the Executive Vice President for Medical Affairs/ Chief Executive Officer of Michigan Medicine and Dean of the University of Michigan Medicine School. Key relationships for the CIO will include the President of the Health System, Executive Dean of the University of Michigan Medical School, Chief Scientific Officer for Michigan Medicine, and the University of Michigan Vice President for Information Technology and CIO.
Important strategic partners will include the Medical School Office of Research including the Associate Dean for Research Information Technology, Michigan Institute for Clinical and Health Research (MICHR), the Department of Computational Medicine and Bioinformatics, the Department of Learning Health Sciences, several key clinical departments, the Institute for Health Policy and Innovation and other schools, colleges and departments across the University.
- Lead and direct enterprise information technology and services for Michigan Medicine.
- Provide organizational leadership and direct supervision of Health Information Technology & Services (HITS).
- Plan, develop, and implement a cohesive, collaborative, secure, and cost-effective information technology strategic plan and actionable roadmap for Michigan Medicine. Ensures this portfolio of work is integrated with the enterprise’s strategic planning process, and the resulting business strategies and plans.
- Establish and maintain appropriate IT security and stability for all computing and data systems, consistent with current and emerging federal government and other applicable requirements (e.g., HIPAA, FISMA, etc.).
- Develop and manage the Michigan Medicine IT operating and capital funding plans to ensure established goals are cost effective, compliant, and implemented. Develop and implement appropriate refinements of these models based on the benefits, risks, and requirements of stakeholders.
- Collaborate with the University Vice-President for IT/CIO and other key U-M IT leaders in University-wide IT issues.
- Serves on enterprise planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise.
- Participate in national IT organizations and represent Michigan Medicine in Health IT-related initiatives and policy discussions.
- Serves as an important member of the Michigan Medicine leadership team
- Additional Responsiblities:
- Develop and foster effective collaborations between clinical departments, organizational units, clinical staff leadership, faculty, and administrators to ensure an integrated approach to providing information technology services in support of fulfilling Michigan Medicine’s clinical, research and educational goals and objectives.
- Provide leadership to ensure appropriate IT governance across the missions of Michigan Medicine and its many collaborations within the University of Michigan IT community.
- Promote specific technological and computer science innovations that accelerate and magnify the benefits of IT to the Michigan Medicine’s three missions.
- Coordinate, and where feasible, lead and direct cross-system IT solutions among the Michigan Medicine’s health system affiliations.
- Provide specialized technical expertise for the wide-range and expanding healthcare technologies and the digital services that would support opportunities to Michigan Medicine Executive Leadership.
- Define, develop, and champion strategic IT solutions and vendors across Michigan Medicine and the University of Michigan where appropriate to ensure secure, reliable, interoperable, and cost-effective operations.
- Oversee strategy and implementations of state-wide Health Information Exchange (HIE) activities in the service of Michigan Medicine patient care strategy.
- Provide leadership to integrate the Electronic Health Record and other enterprise operational systems with research and educational IT systems.
- Coordinate and develop plans to ensure current and future requirements for Michigan Medicine’s ability to manage mass data storage needs and high performance computing applications in partnership with key academic stakeholders and campus IT services.
- Develop strategies and implementation plans for a comprehensive Research Administration IT system that ensures optimal management of sponsored projects in a secure and regulatory compliant manner, and enables emerging key functions, such as clinical research billing interoperability and Conflict of Interest reporting.
- Develops and maintains an IT workforce with the appropriate mix of business knowledge, technical skills and competencies that balance the needs between growing the agility required to achieve digital business objectives and ensuring the core IT functions are reliable, stable and efficient.
- Familiarity with, and ability to influence, national and local policy, regulatory and funding issues, and opportunities affecting health care IT. Lead efforts to anticipate and respond to their potential impact on the institution.
- Assure alignment and compliance with all University of Michigan and Michigan Medicine policies, programs and cross-campus initiatives such as Diversity, Equity, and Inclusion initiatives within Michigan Medicine IT.
- Seasoned Senior/Executive Health IT executive in an academic medical center information systems program with a history of leadership success in a complex organization.
- Advanced degree related to academic health center missions, medicine or health related academics (Masters, M.D., Ph.D or equivalent) or equivalent combination of education and experience.
- Previous work experience in the three missions of the Academic Medical Center; Patient Care, Education, Research
- Considerable experience in the evaluation, development, and implementation of administrative systems and technologies
- Advanced and specialized knowledge of health care-specific information technology systems, including planning and execution of enterprise level electronic health record systems
- Knowledge and demonstrated experience managing broad spectrum of analytic infrastructure and services including data management
- Familiarity with complex hospital enterprise applications and experience addressing the unique security and confidentiality requirements of the health care environment
- Significant experience in strategic planning (preferably IT-related in a complex academic medical center)
- Demonstrated track record of managing sizeable budgets and people in a dynamic and complex environment
- Knowledge of the laws and accreditation standards applicable to hospitals and medical schools (e.g. The Joint Commission, LCME and ACGME).
- Knowledge of health, education and finance regulations that focus on IT (HIPAA, FERPA, FISMA, PCI, MU/ACI and other regulatory agencies)
- Considerable leadership experience in the implementation of electronic health record systems
- Excellent relationship skills working with both clinical and basic science faculty, academic and executive leaders and teams
- High energy, confident, outstanding interpersonal and communication skills, comfortable maintaining high visibility and working effectively with a broad constituency.
- Experience as a senior information systems executive, such as a CIO, preferably in an academic or multi-hospital health care setting
- Additional degree preferred (M.D. and/or PhD) and/or formal IT education/training such as a Master's degree in information technology/Informatics or an equivalent combination of education and experience related to information systems/science including a recognized Board Certification (NBPM, CHIME etc).
- Experience supporting academic health research, education, and administrative technology and systems
- Knowledge of IT security frameworks and experience managing the spectrum of cyber-security practices and regulations
- Experience working in a research intensive university or health system, with an understanding of the clinical informatics needs of clinical and translational physicians and research scientists
- Experience working with external affiliated organizations to provide integrated and effective clinical care, quality and other operations
- Experience with Epic EHR, systems and organization.
- Demonstrated excellent communication skills including listening, speaking, presenting and writing.
- Able to develop and encourage staff to embrace change and improve the organization, with the ability to hold people accountable to achieve objectives.
- Demonstrated value-based leadership skills that emphasize strategic solutions and innovation, effectively managing communications, finances, and human resources while being an advocate of information technology.
- Capable of being a change agent in a positive, collaborative manner, working to achieve the best possible outcomes for the organization with a history of bringing disparate groups together.
- Self-motivated, hard-working, and results-oriented with the highest integrity, can build trust and credibility quickly.
- Demonstrated customer service orientation.
- Experienced working with the research community and open to understanding and proactively supporting their needs.
- Decisive, consistent, focused and organized, able to think well on his/her feet.
- Aware of national trends and benchmarking with a successful track record of education of others in information technology.
- Creative and comfortable presenting viable optional solutions to problems/issues.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.