The Division of Metabolism, Endocrinology & Diabetes (MEND) is one of thirteen divisions within the Department of Internal Medicine at the University of Michigan Medical School. In the 2017-2018 academic year, MEND has 56 instructional, clinical and research track faculty, an active clinical operation with over 40,000 outpatient visits predominantly seen at the Domino’s Farms outpatient facility, 2,000 inpatient visits including an Intensive Insulin Inpatient Program, a planned patient care program at the Ann Arbor VA Medical Center and over $12 million in annual sponsored research funding. The MEND Division offers comprehensive inpatient and outpatient services and educational programs in the general area of endocrine and metabolic disorders including diabetes, obesity, thyroid disease, disorders of bone and mineral metabolism, pituitary and adrenal disease, endocrine tumors, and podiatry. The Division is continuously one of the top 20 endocrine units in the nation. Our Endocrinology Fellowship Training Program is nationally renowned, and our diabetes and endocrinology training is supported by two NIH training grants. Our Podiatry group also offers a Research Fellowship in Limb Preservation, Wound Care, and Diabetes Related Lower Extremity Complications.
In partnership with the Chief, the Division Administrator manages the fiscal, personnel, operational and administrative activities of the Division. High level scope includes: providing leadership to ensure implementation of the Division’s strategic plan as well as development of business plans for new programs; directing and managing the operations of the academic and clinical programs for all administrative and business functions, including space planning and utilization, pre-award and post-award support services related to research funding, interfacing with clinic operations at six locations and representing the Chief and Department at institutional and extramural meetings. The Division Administrator is an important partner to all faculty members in the division and responsible for leading a strong administrative function to support the faculty’s missions of research, clinical care and education.
Primary responsibilities include:
Ensure the Division maintains strong fiscal health across all missions (clinical care, research funding, and teaching programs) by the following:
- Manage division finances (budget, forecasts, analyses and interpretation)
- Ensure appropriate internal controls are established and processes followed appropriately
- Identify and monitor areas of concern and implement/revise policies and practices to ensure that activities/transactions are in compliance with governing rules and regulations
- Prepare division’s Medical School revenue and expense budget and establish controls to maintain budget limitations
- Oversee preparation of all financial and administrative reports/analyses and adhere to institutional and departmental policies
- Approve salary and commodity budget allocations and expenditures
- Oversee division’s department-based incentives
Direct the Division’s research administration functions, including financial activities (pre-/post-award), submission and reconciliation processes, and identification of new funding opportunities
- Prepare and lead the coordination of the division’s NIH T32 training grant and both autoimmunity center grants
- Oversee the monitoring of project plans, budgets and schedules as part of the review and facilitation of pre-award grant applications
- Monitor post-award grant processes and assist with meeting reporting requirements. Meet with faculty to review status of budgets and advise faculty on management of funds
- Monitor faculty effort and ensure compliance with sponsors and institutional guidelines
Collaborate with ambulatory and hospital leaders to ensure facilities and units are high-functioning and allow clinicians to provide the best care and research opportunities for our patients
- Oversee the management of clinical operations through key metrics and financial analyses and review of periodic and special reports
- Facilitate the process for JCAHO mandatories for faculty and staff
- Analyze and report on clinical productivity on a provider and division level
- Evaluate and determine clinical needs by disease areas, provide direction to leadership for recruitment areas
- Collaborate with the department’s quality project managers to initiate and participate in process/quality/lean initiatives
- Monitor revenue cycle billing and review audits
Human Resources & Faculty Affairs
Ensure our faculty and staff have adequate resources and support to perform at their best
- Support faculty affairs needs including promotions, recruitment, retention, credentialing, annual evaluations, salary program, effort reporting and administration of faculty clinical and research incentive programs
- Assist the division chief with faculty recruitment efforts
- Manage the human resources functions for the divisions
- Review and approve staffing plans and transactions, such as definitions of duties, reporting relationships, selection and assignment of staff, performance evaluations, salary increases and reclassifications
- Resolve complaints and grievances
- Oversee the administration of the fellowship program
- Collaborate with the VA on faculty appointments and clinical schedules
- Partner with the Development Office on various philanthropic efforts
- Participate with senior faculty and/or staff in planning, developing and implementing new program initiatives for the division’s educational, research and / or service activities
- Manage the use of the Division’s facilities and the reassignment of space, as designated by the Division Chief
A Master's Degree in Health Care Administration, Business Administration, and / or a CPA, or Bachelor's Degree with equivalent experience is necessary. Considerable and progressive administrative, operational, as well as supervisory experience in health care is necessary. Excellent knowledge of accounting budgeting, principles and applications is necessary.
This position requires a flexible, proactive, and results-oriented individual who will demonstrate:
- Vision, creativity, and leadership in resolving issues and setting new directions
- Strong analytical skills
- Unquestionable integrity
- The ability to communicate effectively with faculty, staff and individuals at all levels within the organization
- The ability to build relationships and trust with all constituents
- Highly-developed interpersonal skills
- A proven track record of sound, independent judgment
- The ability to give honest, forthright advice and feedback
- The ability to multi-task, to anticipate and initiate action, and to manage time effectively
Experience with MPathways, Microsoft applications, Wolverine Access, knowledge of clinic operations and related processes, prior experience with submitting grant applications and interpreting sponsor guidelines, as well as post-award grant management.
- Substantial years of demonstrated successful leadership, ability to integrate services, administer and manage change, and provide responsive support services
- Extensive experience managing staff and services
- Experience managing data and converting it into actionable information
- Knowledge of issues related to human resources, financial, information technology, and facilities management in a large and diverse organization
- Outstanding verbal and written communication skills, advanced organizational skills, and a strong record of working effectively with staff in a multicultural and diverse environment.
Direction is given to the division’s finance staff (pre and post award), Fellowship Coordinator, administrative specialists and the ACU Administrative Manager.
Direction is received from the Division Chief and the Chief Administrative Officer for the Department of Internal Medicine, with a direct reporting relationship to the Chief Administrative Officer; actions subject to approval only on matters that affect the overall purpose and function of academic programs, research and/or patient care operations.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.