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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Working under the general direction of the Principal Investigators, coordinates the implementation of the PCORI-funded national study, “Enhancing the cardiovascular safety of hemodialysis care: a cluster-randomized, comparative effectiveness trial of multimodal provider education and patient activation interventions.” 

The Project Coordinator will oversee implementation of a national, pragmatic, cluster-randomized trial, focusing on trial implementation in hemodialysis facilities in four regions of the United States.  This position will work closely with the project’s Principal Investigators, Co-Investigators, partners and with project staff members. In consultation with the Principal Investigators, the coordinator will serve as a conduit between the researchers and trial sites throughout the course of a cluster-randomized trial of two educational interventions.

The Project Coordinator will be the main point of contact between the project and each site’s Study Champion, who is a dialysis clinician that has agreed to help study implementation at their clinic. Study Champions will chair a small Operations Committee at their respective units, which will meet three times under the management of the Project Coordinator.  It is the responsibility of the Project Coordinator to follow up with Operations Committees and Study Champions as necessary, and ensure minimal work burden on the Study Champion wherever possible. The Project Coordinator will also work with Study Champions to conduct team training in some facilities, depending on randomization in the trial. This training will provide context for the research, introduce study procedures, and provide education regarding patient cardiovascular safety. As 4-8 sites will be beginning the 12-month trial every 6-months, the Project Coordinator will be expected to be in contact with 4-16 Study Champions and Operations Committees at any given time within the 3-year active period of the study.

Responsibilities*

  • Manage project communications, including ensuring that hemodialysis clinics, Medical Directors, and other study partners have the information they require to participate meaningfully in the project.
  • Partner with the Principal Investigators to manage relationships with 28 hemodialysis clinics and manage Operations Committees and other entities.
  • Travel to hemodialysis clinics in four regions of the United States to provide staff training as it relates to the procedures required by the study, and to facilitate intervention setup.
  • Disseminate and integrates project protocol procedures at each clinic.
  • Work with dialysis clinic partner to ensure clinic staff access to follow-up training materials.
  • Coordinate and facilitate Operations Committee meetings in hemodialysis clinics.
  • Support, and serve as liaison for, a local Study Champion at each hemodialysis clinic to ensure effective implementation in each site, by providing a resource for questions and issues related to the study.
  • Provide content for a Research Study notebook at each clinic, with study information and procedures suitable to guide staff and inform Centers for Medicare & Medicaid Services surveyors.  Responsible for ongoing maintenance of Research study notebook to ensure timely and accurate updates as it pertains to study procedures.
  • Lead development and implementation of best practices and oversee project rollout, ongoing maintenance of interventions, problem-solving, and close of study.
  • Facilitate staff incentives such as recognition of clinics and staff who effectively carry out study procedures.
  • Provide content to dialysis partner for bi-monthly newsletter for clinics and stakeholders.
  • Ensure accurate and timely data collection regarding a) patient symptoms and patient safety involvement in hemodialysis clinics, and b) assessment of patient recovery time and input into fluid removal goal.
  • Track the fidelity of the intervention implementation in each of the trial sites and provide data feedback to clinics and Fresenius management monthly, particularly for each clinic’s QAPI (Quality Assurance and Performance Improvement) Committee meetings.
  • Serve as clinic’s primary contact for all components of the study.
  • Support implementation of the project’s engagement plan.
  • Work with a technical support Masters student to ensure all hemodialysis clinic technical needs for the interventions are met thoroughly and promptly.
  • Proactively anticipate needs, identify areas for recommendations and raise issues when appropriate.
  • Consult with Investigators on appropriate management of any participant/partner problems or concerns.
  • Maintain confidentiality and proper protection of PHI according to the HIPAA Privacy Rule.
  • Complete dialysis partner training and other requirements as pre-requisite for entering and working in dialysis facilities.
  • Follow all dialysis clinic standards and policies as they relate to carrying out job duties.
  • When on-site at dialysis clinics, maintain professional attire in accordance with the clinic dress code and infection control standards.
  • Other duties as assigned.

Required Qualifications*

  • A Bachelor’s degree in a related field or the equivalent combination of education, certification, and experience.
  • Minimum of 4 years of experience in a related role requiring confidentiality, timeliness, organization, prioritization, and troubleshooting to successfully achieve results.
  • Experience with designing or implementing education or training programs.
  • Current or previous experience in research or clinical support activities, such as participant recruitment, data collection, technical writing, and/or preparing reports and manuscripts.
  • Experience managing the participation and input of diverse stakeholders as part of a project or other initiative.
  • Able to build a team with high morale and a strong group commitment to shared goals and objectives.
  • Able to organize and schedule people or tasks, including developing realistic action plans that are sensitive to the availability of resources and time constraints.
  • Able to work both collaboratively as part of a team, and independently in a dynamic environment with multiple and sometimes conflicting priorities.
  • Proven ability to communicate effectively in both speech and in writing.
  • Strong computer skills (including Microsoft Excel and Word).
  • Ability to work in open, collaborative space and ability to work in a fast-paced environment and be able to effectively manage uncertainty.
  • Ability to travel within the United States quarterly, at minimum.

Desired Qualifications*

  • Master’s degree or comparable post-graduate experience.
  • Experience working in a dialysis clinic, particularly in a clinical role such as nurse, dietitian, patient care technician, or social worker.
  • If applicant is a member of a health profession subject to licensure, their license is active
  • Knowledge of university policies and procedures and familiarity with event and program planning; as well as basic operations policies; customer service experience working with diverse populations; interest in working in a dynamic, fast-paced environment; ability to proactively define responsibilities based on evolving needs.

Work Locations

This position will have space at North Quad, 105. S. State Street, Ann Arbor, MI.  Will require regular travel to various locations on and off campus, as well as occasional domestic travel to various U.S. study sites.

Additional Information

This position is funded by a research award for 36 months (three years), assuming continued funding, satisfactory performance and conduct, and availability of work.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.