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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Population Health Office aims to improve the value of care provided to patients and the broad community and enable Michigan Medicine’s success in alternative value-based payment arrangements. PHO collaborates with and engages senior leadership, administration, professional and other staff throughout the health system and across the broader community to implement population health management programs and promote a culture consistent with the quadruple aim - improving the experience of receiving and delivering care, improving the health outcomes of populations and lowering the cost of care.

The program development manager position will establish sustainable population-based programs for the UMMG Population Health Office in support of ongoing and future quality improvement and population health initiatives. This position will initially be focused on developing strategies to reduce Emergency Department utilization and optimizing use of the Ambulatory Diagnostic and Treatment Units at Michigan Medicine. Other areas of focus will evolve over time.

Responsibilities*

  • Develop individual project strategies and sustainable population health programs that align with department and institutional goals. 
  • Lead project teams, develop project schedules, and determine resources needed. Ensure completion of detailed schedules for projects from initiation to delivery and keep key stakeholders informed of any deviations. 
  • Provide staff support to diverse leadership groups, including coordination of agendas and assistance in preparing and review materials for discussion.
  • Prepare reports, presentations and correspondence related to project work for management review utilizing reporting tools such as PowerPoint, Access, Excel, and others as identified.
  • High degree of flexibility to work proactively on a team while also able to work independently on many tasks.
  • Proactively identify and raise issues and make recommendations, before such information is requested.
  • Provide analytical guidance and data analysis to support projects.
  • Collect and analyze internal performance data and national benchmarks.   
  • Prepare written and graphic displays of the findings. Interpret findings and develop solution alternatives as appropriate. 
  • Identify evidence-based best practices and disseminate findings to broader population health community. 

Required Qualifications*

  • A Bachelor’s degree in business or health care and 2 - 4 years of related experience for the Intermediate classification or less that 2 years for the Associate classification.
  • Demonstrated creative and analytical approach to issues.
  • Demonstrated problem solver.
  • Ability to assess competing priorities, manage workflow and meet operational deadlines in a complex organization with minimal on-site supervision.
  • Ability to analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
  • Demonstrated oral and written communication skills, and experience presenting complex analyses in a variety of executive forums.
  • Proven ability to function as a member of a team, build effective working relationships and demonstrate initiative.
  • Ability to take initiative and tolerate a moderate degree of ambiguity.
  • Demonstrated project management skills and experience.
  • Reasonable knowledge of “lean thinking” concepts in planning and operations analysis.
  • Reasonable experience using data management software, including Microsoft Excel, Access, Word, PowerPoint, Project, Visio.

Desired Qualifications*

  • A Master's degree.
  • Knowledge of University policies and procedures.
  • Project Manager Professional Certification, or Lean/Six Sigma Certification.
  • Previous experience working with CMS or third party insurance carriers preferred.

Work Schedule

Monday - Friday, 8:00 AM to 5:00 PM

Work Locations

2500 Green Road, Suite 100

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.