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Job Summary

Basic Function and Responsibilities:

This position is responsible for the evaluation of patients and recommendations for assistive technology equipment, generating all clinical and equipment information necessary for processing orders with in all insurance guidelines, and managing multiple patient caseloads within established quality improvement goals.

Characteristic Duties and Responsibilities:

Evaluation of patients for mobility and seating systems.

Working in a team environment.

The team will be compromised of: patient, caregiver, physician, therapist, case manager.

Set up of equipment for simulation.

Completing equipment order forms.

Creating pricing quotations.

Working with Bio-Med Technician (Assembly) on final assembly and quality assurance.

Delivery and fitting equipment.

Communicating with the rehabilitation team on any charges of equipment or patient status.

Patient follow-up to ensure that the goals of the service plan are met.

Communicating insurance coverage benefits, limitations and other issues.

Other Related Duties:

Complies with all Michigan Medicine and departmental standards and expectations.

Supports the department’s commitment to continuous improvement activities and principles through positive and respectful contribution in all problem-solving and change processes at WSS.

Required Qualifications*

RESNA ATS/ATP certified or eligible for RESNA ATS/ATP exam within one year.

Active NRRTS membership or eligible within minimum required time frame.

A working knowledge of insurance/billing requirements and reimbursement levels.

Excellent communication skills.

A strong desire to maintain a high level of quality standard or practice.

Willing and able to attend seminars and tradeshows to maintain certifications and NRRTS membership.

Minimum Associates degree in physical medicine or related curriculum, or High school diploma with equivalent work experience (2 years).

Valid driver’s license.

Physical Requirements:

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations.

Ability to read, write, speak and comprehend English.

Functional visual acuity and hearing for accurate assessment and recording of patient observations and information.

Manual dexterity to perform required procedure activity proficiently and safely.

Ability to lift up to 100 pounds to perform transfer of medical, surgical equipment and supplies.


Desired Qualifications*

  • 3-5 years rehabilitation experience may include Clinical, Technician, or RTS.
  • Bachelors/Masters degree in physical medicine or related curriculum.

Work Schedule

Monday - Friday 8:30 - 5:00

Work Locations

2850 S. Industrial Hwy, Suite 200, Ann Arbor, MI  48104

Additional Information

Must comply with all Michigan Medicine Occupational Health requirements including annual flu immunization. 


Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.