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Job Summary

The Centralized Endoscope Reprocessing Dept. (CERD) manager is responsible for the administrative and operational goals and objectives of CERD at University Hospital Health System. The position/role is responsible for ensuring that endoscopes/medical devices for procedures, treatments, etc. are managed in accordance with regulatory and organizational standards and guidelines. This includes but is not limited to: the transport, handling, decontamination, inspection, HLD, in accordance with UMHS and all applicable regulatory standards, guidelines, procedures, and policies. Serves as a member of the Infection SDS committee. Works in collaboration with AMB, OR leaders, nursing/patient care leaders, support services, faculty, and staff to manage the processing and availability of endoscopes.


  • Responsible for all subordinate human resource management, development, training and orientation programs.
  • Responsible for dept.-wide communication.
  • Responsible for compliance with accreditation and regulatory requirements
  • Ensures the work environment is conducive to a high level of productivity and safety.
  • Oversees educational programs for staff and leadership development.
  • Oversees and performs duties which promote the most effective and efficient use of resources.
  • Responsible for the development and monitoring of all process improvement and quality indicators and managing these indicators to a high performance level.
  • Manages and oversees the instrument processing for non-OR sites, units, clinics, diagnostic areas, etc. Responsible for sound fiscal management of the unit including managing to or exceeding forecast targets.
  • Oversees capital and operational budgets (forecasts)
  • Assures unit and supervisory staffing models are reviewed and adjusted accordingly.
  • Promotes an atmosphere of cooperation with all internal and external partners to assure timely processing, sterilization and distribution of instrumentation.
  • Responsible for ensuring that all sterile processing policies/procedures are current and practiced consistently.
  • Develops standard work practices. Reviews and monitors Patient Safety Reporting Forms and other quality reports to ensure safe practices are in place and being followed.
  • Maintains and fosters compliance with productivity and first time quality indicators and criteria.
  • Is responsible for the preparation and publishing of monthly statistical activity reports.
  • Prepares regular reports for SDS committee and other committees as needed.
  • Oversees and ensures compliance and training for the Instrument Tracking System.
  • Ensures proper collection and storage of all associated records for bacteriologic testing, cycle monitoring, and preventative maintenance.
  • Assures compliance with current regulations (Federal, State, and Local) concerning HLD processes.
  • Oversees and assures the selection of the appropriate processing method is used for each item sterilized.
  • Assures all storage areas and supplies are maintained in a neat, orderly, safe and clean environment.
  • Assures the environment of care is compliant with standards, clean and has required air flow and air exchanges.
  • Assigns other tasks to staff members, and performs other tasks as the need dictates.

Required Qualifications*

Bachelor's degree in the Health Care related field, Administration, Business, Education, Sciences, or other related field. May consider equivalent work experience for the right candidate. Must complete degree in an acceptable timeframe. Previous management experience and/or project management skills. Comprehensive knowledge of high level disinfection practices. Sterile Processing Technician/Supervisor Certification or must obtain within-probationary period of the job. 3-5 yrs. surgical instrument and supply management experience. Specific knowledge in the use, care and handling of endoscopes and related equipment. Competent in the use of Word, Excel and UMHS computer software applications. Excellent interpersonal communication skills, critical thinking and customer service skills.

Desired Qualifications*

Sterile Processing and Distribution Manager Certification and/or agreement to attain this certification within one year of hire. Two or more years of manager experience in Sterile Processing with progressive improvements in staff utilization, workflow, budget management, lean/Toyota method training, administrative and teaching duties. Operating Room/ MPU/Similar experience.

Work Schedule

Full time, M-F, weekends as needed. Hours are typically “day shift” however, may flex based on unit needs.

Additional Information

Reports to the Senior/System Manager for Sterile Processing/CSPD.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.