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Job Summary

The Michigan Clinical Research Unit (MCRU) is seeking a candidate to provide general clerical support. 

Responsibilities*

Responsible for arranging and coordinating the ancillary support services for participant visits. Provides customer service to research participants by facilitating business processes including appointment scheduling in MI-CHART and Cadence and MCRU’s own Scheduling Portal, check-in and check-out. 

Prepares all of the protocol specific paperwork associated with clinic appointments.  Scanning consents into CareWeb and any functions related to appropriate distribution of documentation to Medical Records. General Clerical functions including copying, faxing, data entry, and file maintenance. 

Required Qualifications*

High school diploma or an equivalent combination of education and experience is necessary. Ability to multitask and prioritize tasks appropriately is essential. Experience working in a fast paced health care setting. Knowledge of medical terminology is desirable. Ability to work under pressure and deadlines. Excellent oral and written communication skills. Demonstrated skill using computers. Excellent customer service skills, interpersonal skills and attendance record. 

Desired Qualifications*

Incumbent must be willing to work flexible schedule and at variable locations within MCRU (Domino's Farm and CVC). Knowledge of University policies and procedures. Experience working with MI-CHART and Cadence, CareWeb. Knowledge of research and hospital billing interfaces Team player, professional and positive image, motivated self-starter.

Work Locations

8:00 A - 12:00 P

Work Locations

Dominos Farms

Additional Information

This position will only be for 3 months

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.