Logistics, Transportation & Parking (LTP) is seeking interested individuals to work in support of various University transportation services and research projects. These include an on-demand transportation service being piloted on north campus as part of the Reinventing Urban Transportation and Mobility (RITMO) research project ( ritmo.engin.umich.edu/ ) and SafeRide late-night shuttle services.
The motor vehicle operator's primary responsibility is to transport members of the university community in a safe and timely manner. Drivers are expected to have a good working knowledge of campus geography, university buildings/landmarks, and common routes around campus in order to effectively transport passengers to their final destinations. Besides driving, operators are expected to connect with their passengers in order to effectively communicate and provide friendly customer service. The service areas for the vary depending on what service is being provided, but in general they are limited to the University of Michigan’s Ann Arbor Campuses and the area immediately surrounding it.
Selected candidates will be expected to learn all duties associated with the position, including driving and possible dispatching duties. Candidates must be able to take passenger requests via a ride request mobile application and use a tablet to record their daily work. On the job training will be provided to all selected candidates.
This position requires candidates to obtain and/or maintain a medical certificate and is subject to pre-employment and random DOT drug screens.
Because of the depth of responsibility surrounding student transportation, the most desirable candidate is one who is reliable, has a professional demeanor, and the ability to learn the responsibilities of the job. Because the candidate will ultimately become a representative of his/her department, candidates must be friendly, courteous, knowledgeable about the service, and familiar with Ann Arbor and University Campus locations.
- Must possess, or obtain a Michigan Chauffeur Driver License before hire and have a good driving record.
- Must pass a DOT pre-employment drug screen and DOT physical.
- Must be able to work at least 3 nights per week (services run 7 days a week during school year)
- Must demonstrate knowledge of Ann Arbor campus environment and map reading skills, be dependable, and have good customer service skills.
- Ability to operate a computer, smart phone, tablet and have basic computing skills.
- Ability to follow detailed procedures.
- Demonstrate flexible and creative problem solving skills.
- Must be able to pay attention to details of the trip and rider interactions. Must be willing to work with the research team on improvement ideas and provide feedback.
- Must be willing and able to perform work for any services/research projects within the department that utilizes MVO employees.
Licensure & Certification
Must possess, or obtain, a Michigan Chauffeur Driver License before hire.
Must possess, or obtain, a DOT medical certificate before hire.
Hours vary for each of the services. Hours will be approximately 6:30 PM to 11:30 PM for the RITMO On-Demand pilot ,and approximately 7:45PM-3AM for SafeRide services. These hours may change or vary.
**NOTE: Your driver license number must be included in application to be considered.**
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.