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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan is seeking a Maintenance Manager for Hospital Maintenance.  The successful candidate will have direct supervision over other managers and union maintenance personnel in the completion of hospital preventative and corrective maintenance with a primary responsibility for mechanical and electrical maintenance operations.

Hospital Maintenance is responsible for the 24/7 operation and maintenance of the hospital and out-building infrastructure which includes but is not limited to the following systems: medical gases, HVAC, electrical power, process, domestic, and RO water, pneumatic tube, life safety (doors, fire alarm, fire suppression, power), plumbing, electronic and pneumatic building controls, and interior and exterior architectural finishes.  

Responsibilities*

  • Manage daily maintenance operations by leading and supporting subordinate managers and staff through workload prioritization, customer interface, and assessing proper staffing levels and shift assignments.
  • Analyze current business processes and maintenance job plans, develop and lead teams to implement business improvements.
  • Daily face-to-face or written communication with customers to evaluate building issues, perform root cause analysis, and implement temporary or permanent solutions.
  • Ability to quickly assess maintenance and building infrastructure issues, assemble the proper team for resolution, and communicate timely status updates to key stakeholders.
  • Assist subordinate managers in estimating job requirements, including staffing, equipment and supplies.
  • Train managers and staff in new or revised work methods and procedures.
  • Participate in the resolution of employee complaints and grievances.
  • Lead or participate and contribute to various operational meetings and committees.
  • Research and stay current on applicable codes and regulations impacting hospital maintenance and operations.
  • Perform internal audits or inspections of equipment and facilities to assure proper use and maintenance.
  • Lead interview committees, and recommend the employment of applicants for managers and union maintenance personnel.
  • Ensure staff meets current licensing requirements and maintain records or licensure.
  • Manage outside contractors, vendors and trades for in house customer needs.
  • Ensure accountability of department work records and staff utilized for work performed.
  • Coordinate the flow of work and services, managing the timely completion of preventative and corrective maintenance to meet monthly and annual key performance indicators (KPIs).
  • Assist in the resolution of inter-departmental operating problems.
  • Provide coverage for subordinate managers during sick time, paid time off, and training.
  • Maintain and enforce safety standards to assure compliance with University, State and Federal codes and applicable regulations.
  • Respond to infrastructure emergencies and determine corrective actions and/or resources to coordinate in order to facilitate resolution.
  • Evaluate staff skill levels, establish, communicate and obtain industry leading standards of work performance.
  • Cooperate with department Training Coordinator and others to deliver training necessary to permit staff to meet/exceed set standards.
  • Plan and recommend objectives or programs concerning departmental operating standards.
  • Participate in the ongoing Facilities & Operations goals and visioning processes for continuous improvement. 
  • Respond to inquiries and complaints from customers, staff, and peer patient services departments.
  • Initiate and accurately prepare and submit timely forms and records, including payroll, inventory records and material requisitions.
  • Assure self and staff compliance to department & University policies regarding key controls, vehicles, uniforms, attendance, documentation, corporate compliance, integrity, patient privacy and overall safety.
  • Participate in manager on-call program. 

Required Qualifications*

  • Maintenance, Engineering, Architecture, Construction, or Management career background.
  • Graduation from high school or equivalent.
  • Excellent leadership, oral and written communication skills.
  • Competence with personal computers and software including, but not limited to MS Word, Outlook, and Excel.
  • The ability to quickly gain competence with new and complex concepts, software, and business/managerial techniques.
  • The ability to function effectively in a high pressure environment; and knowledge of the materials, equipment and techniques used in maintenance and repair.
  • Computer maintenance management system/work order experience at a managerial level capable of extracting/generating reports and presentation of data/analysis.
  • Candidate must have the ability to demonstrate their knowledge of Regulatory Compliances requirements within a Healthcare Environment (Joint commission experience

Desired Qualifications*

  • Strong working knowledge and background in HVAC, mechanical, and electrical systems.
  • Post high school completion of accredited journeymen trades program or college degree.
  • 7-10 or more years of management experience.
  • Associates degree or BS equivalent four-year college degree in related field, ie: engineering, facilities management, project management, etc.

Licensure & Certification

As applicable to trades field or professional degree.

Work Schedule

As an exempt position, flexible hours are as required, but typically are Monday through Friday from 7:00am to 3:30pm.  Incumbent must be available for consultation or call-in to address emergency situations arising during non-scheduled hours. 

Additional Information

Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students  richly varied disciplines, perspectives and ways of knowing and learning.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: 

  • Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. 
  • Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.