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Job Summary

Our Quality Assurance & Quality Innovations (QA-QI) division is looking for a top notch Project Associate Manager. While there will always be on-the-job-training, we need you to have the PM and Quality Improvement know-how, and we cannot teach someone to be positive, self-motivated, hard-working, intellectually curious, enthusiastic, creative and organized. If you have these skills, read on.

This job will be responsible for managing multiple projects at once, interfacing with our team, our clinical and non-clinical partners, and institutional stakeholders! We need you to innovatively coordinate, manage and help execute our department’s Quality and Performance Improvement projects.

Responsibilities*

You will be responsible for the overall coordination, status reporting and stability of project oriented work efforts for the Quality Assurance & Quality Innovations (QA-QI) division of Michigan Medicine’s Operating Rooms & PACUs Department. Your role will also be key in helping develop a talent pool of cross-functional problem solvers across the department’s clinical and non-clinical teams. 

  • Implement PM processes and methodologies for the QA-QI community to ensure projects are delivered on time, in budget, adhere to high quality standards and meet customer expectations.
  • Assemble project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, running meetings, identifying resource needs, performing quality review; and escalating functional, quality, and timeline issues appropriately.
  • Responsible for driving and tracking key project milestones, adjusting project plans and/or resources to meet the needs of the customer and delivering strong interim/final presentations.
  • Analyze data to help facilitate decisions, actions, and development of data-driven solutions to improve patient care.
  • Facilitate communication with all areas of the enterprise that impact the projects being managed.
  • Analyze project health and performance over time, recognize trends and offer ideas about optimizations and improvements to our PM practice.
  • Supports development and dissemination of standard PM/QI materials and tools.
  • Assists QA-QI community Leadership (Managers, Senior Project Manager(s) and Directors) in identifying and prioritizing opportunities for the strategic program.

Supervision is received from the OR/PACU QA-QI Manager, or other designated official.  Functional supervision is received from the OR Informatics and Industrial Engineering Senior Staff/Leadership for projects on which the person is working.

Functional supervision is exercised over PI and other staff working on projects he/she is directing.

Required Qualifications*

  • Strong interest in making an impact in healthcare is a must
  • Bachelor’s Degree in STEM, engineering, business management, informatics, nursing or equivalent combination of education and experience is necessary – graduate certification is a plus
  • At least 1.5+ years of related work experience in a project management capacity is required
  • Experience communicating expectations, timelines and status in a dynamic work environment.
  • Exceptional written and verbal communication and presentation skills required for interactions across organization and with multidisciplinary staff and senior leadership – (work samples may be requested).
  • Proficiency in Microsoft software applications is required - e.g., All Office products, and strong familiarity in at least one Project Management tool/application
  • Experience collaborating with others to achieve shared goals, motivates team members and shows a willingness to help out peers when needed.

Additional Information

GROWTH, LEARNING AND EXPERIENCE OPPORTUNITIES

Technical:

  • Gain advanced knowledge and skills in domains of your interest including but not limited to PM, performance improvement, health informatics/analytics and lean.
  • Develop instructive materials about traditional and innovative methodologies to provide technical assistance to Michigan Medicine managers, faculty, and staff.
  • Make contributions to healthcare professions through professional presentations and publications, in collaboration with clients.

Supervisory:

  • Serve as lead for selected work done by part-time temporary Junior Engineers, and Administrative Fellows and possibly select University of Michigan students, including those from the Industrial and Operations Engineering Department, the School of Public Health, and the School of Business Administration.

Leadership:

  • Establish and maintain a network of high-impact relationships, through projects and consultations, with PI customers, including Michigan Medicine corporate officers, clinical chairmen, administrators, department heads, managers and supervisors, faculty, and staff.
  • Participate in educational seminars within Michigan Medicine, UofM, and externally to supplement work experience to meet your learning objectives.
  • Contribute to Michigan Medicine’s QA-QI operational, tactical and innovation growth strategies.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.