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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan's School of Public Health is proud to have a forward-looking and user-centered Instructional Services team supporting the development and implementation of effective approaches for using technology to enhance instruction in a wide range of courses, both online and residential. This team has an opening for an Instructional Technology Consultant, a person enthusiastic about the potential of the right technology (software and hardware, in classrooms and beyond) to make teaching more impactful and learning easier. 

Responsibilities*

Online Teaching and Collaboration

Manage and support web conferencing and webcasting services. Includes: recommending the most applicable tool; scheduling sessions; setting up equipment; demonstrating the use of the tool; training and providing instructors and students with guidance on best practices in the use of the selected tool; assisting users with technical and logistical problems in using the tool.

Instructional Media

Provide assistance in the production and publishing of multimedia content (video, audio, screencasting) to support instruction. This includes: creative editing of multimedia assets in order to achieve maximum quality and impact; providing metadata for resulting multimedia assets; selecting and recommending (and utilizing) various online platforms for delivery of multimedia to intended audiences.

Learning Management System (Canvas)

Provide technical assistance to faculty and students in the use of Canvas; Includes: helping faculty use appropriate Canvas tools in their courses; helping build Canvas sites; communicating in clear, friendly, and informative manner;

Classroom Technology

Manage and support instructional and A-V technology in classrooms, such as: projectors, sound amplification, video cameras, lecture capture systems, microphones. This includes: providing training and assistance to instructors in the use of technology in SPH classrooms; performing routine maintenance and  first level troubleshooting of problems with equipment as they arise; arranging repairs and second level troubleshooting; researching, selecting, and recommending equipment for purchase; monitoring and reporting patterns of use, and areas of unmet need; anticipating future growth and trends.

Functional Supervision

Provide orientation and supervision for student workers tasked with checking classroom A-V in the mornings 

Required Qualifications*

  • BA/BS plus 2-5 years professional experience in a higher ed multimedia/instructional technology environment, or equivalent professional experience.
  • Demonstrable skills and experience in analyzing, comparing, and evaluating options to meet a curricular need.
  • Demonstrate the ability to learn, adapt to, and evolve with changing practices in technology and pedagogy.
  • Ability to work productively under pressure with multiple responsibilities and to prioritize among multiple projects.
  • High level of experience and comfort with technology. Knowledge of both Mac and Windows-based environments.
  • Candidates should be versed in the use and integration of instructional technology into the academic curriculum.
  • Some examples of relevant skills are: advanced knowledge of audio/video technology, productivity and presentation tools, collaborative software, Learning Management Systems, distance learning.
  • Candidates should be able to demonstrate their experience working collaboratively in teams and independently, as well as be able to communicate effectively with people at varying levels within the university and with varying computer experience. Applicants should have strong organizational skills and be detail oriented along with the ability to take on and prioritize tasks within multiple projects.
  • Candidates must also be able to demonstrate a strong track record of dependability and punctuality in prior work settings; have excellent interpersonal and customer service skills; be flexible in a changing environment, and willing to take on new projects and learn new skills.

Desired Qualifications*

  • Well versed in the use and integration of instructional technology into academic curricula and possessing significant experience working in training, instructional media production, or teaching and learning environments.
  • In-depth knowledge of current and emerging multimedia and learning technologies, online learning environments, web development, and system design principles and standards.
  • Demonstrated ability to work effectively with faculty in the design and production of online course content.
  • Demonstrated excellent organizational, analytical, and communication skills.
  • Demonstrated excellent interpersonal skills and the ability to work effectively with faculty, staff, and students of culturally diverse backgrounds.
  • Ability to propose and implement innovative approaches
  • Demonstrated experience with a variety of instructional content-creation software, including Adobe Creative Cloud tools (Photoshop, Captivate, Premiere) and Camtasia Studio.
  • Working knowledge of copyright guidelines for multimedia development and presentation.

Additional Information

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

We are seeking an experienced and dynamic staff leader/member with a commitment to contributing to a diverse, equitable and inclusive environment for all members of our community.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.