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Job Summary

The West Ann Arbor Health Center – Parkland Plaza is the newest Ambulatory Care facility dedicated to providing high quality health care services for adults and children.  The brand new 2-story facility is located 380 Parkland Plaza in Ann Arbor.  We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees.

Anticipated opening of the new West Ann Arbor Health Center – Parkland Plaza is November 2017.


Provides coordination of care across the continuum for patients and families of the Thoracic Surgery Service (THSU).  
Serves as a clinical resource and consultant to all customers of the THSU.  
Coordinates care pre-operatively and post-operatively for this patient population for both the inpatient and outpatient settings.  
Assists in the development of patient care standards in collaboration with the clinical management team.  
Develop, implement and evaluate patient education materials specific to this service.  
Works collaboratively with all members of the THSU team to provide efficient patient care processes.      
Order tests, renew prescriptions, inform patients of the results from tests, telephone triage (gathering information, giving instructions and answers to patients, teaching, relaying problems to MDs, and making decisions for patients to come to ER or clinic).  
Participate in quality improvement program.  
Participate in research. Will assist in supporting/managing Taubman Center Thoracic Surgery patient calls.

Nursing Specific Info

Salary & Nursing Framework Level:
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
Actual RSAM LEVEL and salary will be determined at time of hire.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
Posting may be filled after the initial 5-day posting period.
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

As evidenced by interviews, recent performance appraisals and reference feedback: 
  • Current license to practice as a registered nurse in the State of Michigan. 
  • BSN required 
  • Must have a minimum of two years direct inpatient or outpatient care in an adult surgical nursing population with emphasis in thoracic surgery most beneficial. 
  • Demonstrated excellent critical thinking and problem solving skills in daily practice: assessment, planning, intervention and evaluation of care. 
  • Demonstrated ability to promote professional, collegial, collaborative relationships within a multidisciplinary team 
  • Demonstrated competence to maintain professional working relationships 
  • Demonstrated skill to organize and manage multiple interventions simultaneously with an ability to understand acuity and urgency in decision making and prioritization. 
  • Demonstrated ability to problem solve in a collaborative manner. 
  • Must be self-directed and flexible with an ability to prioritize and work autonomously 
  • Demonstrated efficiency in time management, reprioritizing and managing a fast-paced patient care environment. 
  • Demonstrated accountability and dependability 
  • Excellent written, verbal communication skills and attention to detail as demonstrated through previous performance evaluations
NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

RESUME REQUIRED (for both internal & external applicants): 
You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

  • Extensive experience managing surgical patients in the outpatient setting. 
  • Minimum of two years ambulatory care experience, including telehealth care.
  • Responsibility for managing and coordinating care needs for a surgical population across the continuum 
  • Experience facilitating or managing OR scheduling. 
  • Experience developing and organizing educational materials and presenting to groups for education, support, or information sharing (as evidenced by support groups, educational presentations, staff education)
  • Demonstrated proficiency with electronic documentation. 
  • Demonstrated proficiency using electronic organization methods and software, including electronic calendaring, Excel and Microsoft Word. 
  • Demonstrated management of multiple priorities utilizing acuity and urgency as predictors 
  • Demonstrated experience with Thoracic Surgery patients and customers. 
  • Development and execution of quality initiatives to enhance optimal patient care experiences. 
  • Demonstrated experience with quality improvement initiatives and/or research

Work Schedule

Hours per week: 20 
Shift/ Days/ Hours: Day shift: Monday through Friday; 
Starting hours 8 AM to 5 PM, may have flexibility based on needs of the clinic and service in the future 
Location: Thoracic Surgery Clinic; WAA-Parkland Plaza Center-May travel to other sites in times of low census
Note: All new employees will be expected to float to a designated unit(s) in times of low census.

Additional Information

West Ann Arbor Health Center- Parkland Plaza Transfer Start Dates

This confirms the agreement reached between the University of Michigan, the University of Michigan Professional Nurse Council (UMPNC) and the Michigan Nurses Association (MNA) concerning the implementation of staggered transfer dates for hires into the West Ann Arbor Health Center- Parkland Plaza, that occur through and including November 7, 2017.

Upon an offer of a position, the transfer date will be communicated and the transfer date will also be clearly identified within the letter of transfer. The individually negotiated transfer date may be past the 30 days per Paragraph 287 language, but the transfer will not occur at a date later than November 7, 2017. While the transfer date indicates the absolute transfer date for the employee, it is understood that the employee may be released to the accepting unit sooner, whichever is feasible by mutual agreement.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.