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How to Apply

Please submit resume along with 3-5 professional references including contact information (email and phone).

Job Summary

The Rackham Graduate School is seeking 5 seasonal temporary Clerk A’s to assist with application processing during its peak admissions application season. This position is a member of a dedicated, energetic, customer-service oriented team of staff who oversee and manage a large and complex admissions application process. The office environment is fast paced.  Various computer systems and web based tools are used to help maintain an efficient process in working with more than 120 graduate departments.

NOTE: Two positions will cover office front desk and work 8am to 5pm (not including overtime); three positions will work in the mail office from 7am to 4pm (not including overtime).

Responsibilities*

Job responsibilities include but are not limited to:

Sort, open, and assemble supplemental and application documents for data entry, distribution, and delivery. Move and/or position materials from one location to another. Use automated mail equipment. Provide data entry support using the M-Pathways Student Administration System. Resolve problems related to the management of documents. Prepare paper files for electronic imaging; scan paper files using the Image Now system. Perform office receptionist duties in the Rackham Admissions, Academic Records and Dissertations office, including greeting walk-ins and answering the telephones and emails. You may also be asked to assist with other tasks.

Due to concerns relating to conflict of interest, applicants should not be actively enrolled in any Rackham Graduate School program. The desired candidate must be able to commit to working from November 13, 2017 through December 22, 2017 and January 2, 2018 through January 31, 2018. Saturdays are included beginning December 2, 2017 through December 16, 2017 and January 6, 13, & 20, 2018. Overtime during weekdays and/or Saturdays may be required

Required Qualifications*

Ability to manage multiple tasks; a positive customer service oriented attitude; excellent attention to detail and problem-solving skills. Demonstrated flexibility to move from one function to another with little notice. Must have exceptional organizational skills and the ability to pay close attention to detail. This position requires the ability to work independently and in a team environment.

Desired Qualifications*

Working knowledge of M-Pathways or similar student administration systems desired.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.