Provides professional nursing leadership and administrative direction with and through nursing supervisors for the practice of Registered Nurses, Licensed Practical Nurses, Advanced Practice Nurses and others involved in clinical patient services in the Ambulatory Care unit(s).
Supervision Received: Administratively responsible to the Chief Nursing Officer, Ambulatory Care Services. Responsible to the Medical Director of the Ambulatory Care unit(s) for operation of the unit. Works collaboratively with ACS administrators, medical leads, and operations supervisors. Collaborates with UMHS leaders to integrate the standards and quality improvement for cancer care. Supports the alignment of UMSN with ACS processes, practices for education of students, faculty practice, and research, as appropriate.
Oversees and is accountable for staffing and scheduling of nursing and clinical assistive staff.
Assists Medical Director and/or medical leads, Administrator and/or unit managers in determining adequate complements of staff, scope of staff roles and appropriate workload. Manages or facilitates relief staffing for the Ambulatory Care Services units.
Oversees and provides supervision, counsel, discipline, and performance evaluation of nursing supervisors, nursing and clinical assistive staff, with feedback from administrators, medical staff and operations managers.
Oversees the professional development of nurses and the development and training in clinical skills of all nursing and clinical assistive staff.
Provide leadership for the development, implementation and evaluation of standards of nursing practice and for interdisciplinary clinical guidelines, using best evidence.
Collaborates with nursing management of satellite sites who provide care to specialty care needs to enhance the patient experience, ensuring that orientation and competency plans are shared and assistance provided as appropriate.
In collaboration with other members of the ACU leadership team, identify and plan for staffing consistent with the needs of the patient population and budgetary requirements, and appropriate to the scopes of a variety of roles.
Participate in and coordinate the development, implementation and evaluation of multi-disciplinary patient care activities and programs.
Work collaboratively with medical directors and leads, and administrative and operations managers, to identify and resolve unit operational problems and process improvements.
Provides leadership, assists and advises with the Medical Director, Administrator, medical leads and operations managers in satisfying other regulatory standards.
Represent nursing services in inter-unit planning and problem-solving regarding patient care.
Plan, coordinate and evaluate LEAN initiatives and other quality improvement activities.
Interpret and implement Hospital and University policies and procedures.
Facilitate the education of health sciences students.
Evaluate and manage clinical equipment and recommend necessary expenditures.
Assure compliance with affirmative action, regulatory, legal, patient care and safety programs.
Current licensure to practice as a Registered Nurse in Michigan.
Required Educational Requirement:
Master's degree in Nursing or Health Care Administration, Public Health, Business or related field (a Juris Doctor degree may be considered)
If Master’s degree is not in Nursing, a Bachelor's degree in Nursing is required
- Four or more years of progressively responsible ambulatory care nursing experience.
- Four or more years of demonstrated competence and leadership in an ambulatory care management role are necessary.
- Demonstrated ability to build relationships and work collaboratively with a multidisciplinary leadership team.
- Demonstrated leadership abilities, self-confidence and assertiveness in a variety of contexts.
- Excellent oral and written communication skills.
- Demonstrated ability to communicate expectations, to lead by actions as well as words, to build consensus and to share credit for success.
- Demonstrated ability to manage and lead diverse, multi-disciplinary groups.
- Demonstrated strong analytical and problem solving skills, knowledge of basic accounting principles and budgetary practices.
- Strong ambulatory experience.
- Demonstrated understanding of regulatory/safety in a clinical setting.
- Demonstrated understanding of regulatory requirements for procedural sedation.
- Creativity and a high level of energy.
NOTE: Required qualifications must be met by candidate in order to be interviewed and considered for the position.
RESUME REQUIRED (for both Internal and External Applicants):
You must attach a complete and accurate resume to be fully considered for this position.
- Experience providing leadership for advanced practice nurses.
- Broad human resources, financial, and program management experience.
- Proficiency with the system applications used at Michigan Medicine, such as MiChart, OneStaff, and Wolverine Access.
- Experience in LEAN techniques, operations improvement, marketing, and/or strategic planning.
- Knowledge of UMHS policies and procedures.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.