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Job Summary

The Resiliency and Well-being Services Manager, will serve as lead, partner with other key institutional programs and resources, and provide guidance in the development and implementation of resiliency and mental and emotional well-being strategies for the University of Michigan and Michigan Medicine faculty and staff. This individual will be based in the Office of Counseling and Workplace Resilience (Employee Assistance Program), within the University’s Health and Well-Being Services Department (MHealthy), with a direct reporting relationship to the Director.  The individual filling this role will partner closely with MHealthy leadership in the planning and delivery of such services to UM faculty and staff.  A joint appointment in a related school or college may be possible depending on interest and qualifications.   

University Human Resources seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning. 


Provide direct preventive and proactive psycho-educational outreach and consultation to UM faculty and staff, focused on supporting a thriving workforce

Serve as an expert resource and practitioner in leveraging current research to inform evidence-based and best practice strategies and interventions in the following topic areas:

The psychologically healthy workplace (organizational influence)

Stress management and resiliency (especially caregiver resilience)

Mind-body interventions

Coping with stress

Compassion fatigue

Burnout prevention

Trauma-related psychological disorders – acute stress disorder/PTSD/vicarious trauma


Partner strategically with the MHealthy leadership team and other UM experts to move the University and Michigan Medicine forward in being a leader in creating a positive, safe and thriving workplace


Work collaboratively with FASAP, EAP, MHealthy leadership and other key stakeholders and partners to develop and launch a business plan for addressing burnout, resiliency, depression, anxiety and mood disorders in the workplace, including both individual and organizational strategies


Identify key partners across the University with whom to partner to maximize impact of interventions


Liaise with other MHealthy team members to incorporate mind body and stress management content and activities into other programmatic efforts


Work the with the MHealthy evaluation team to assess the effectiveness of our stress management programs and services; determine metrics and processes for evaluation


Draft articles, reports and publications related to mental health in the workplace


Partner with MHealthy Communications team to develop and deliver an annual marketing plan for the enhancement of individual and organizational resiliency

Hire, train, supervise and manage a cadre of guest speakers and teachers to provide stress management and resiliency programming to UM faculty and staff

Required Qualifications*

PhD or MD in a mental health, organizational development, or a related health field


Demonstrated and thorough knowledge of the evidence around causes and sources of stress and evidence-based stress reduction methods


Significant experience in teaching and coaching groups and individuals in stress management and resiliency


Demonstrated experience in building collaborative relationships and influencing organizational culture


Demonstrated content expertise in trauma, critical incident trauma, crisis debriefing, interpersonal process groups (balint groups)


Demonstrated experience in designing, coordinating and implementing workplace mental health programs


Experience in effectively implementing mind-body interventions


Skilled in group facilitation


Excellent communication skills


Experience with coaching focused on emotional intelligence and influencing skills


Experience in public speaking


Thorough understanding of organizational psychology, positive psychology, population-based interventions and healthy behavior change theories


Knowledge and implementation of evidence-based mental and emotional health assessments


Knowledge of health inequities, social determinants of health and the specific health needs of vulnerable or at-risk populations

Desired Qualifications*

Knowledge and experience in working with a University or Health System population


Experience in working in organizational development


Significant knowledge of and experience in treatment modalities around trauma-related psychological disorders (acute stress disorder/PTSD/vicarious trauma)

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.