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Interested applicants should upload a cover letter and resume (as one PDF document) in response to this job posting. 

Job Summary

The University of Michigan-Dearborn seeks a Leadership Academy Volunteer Coordinator to support Public Allies Metro Detroit (PAMD) and The Office of Metropolitan Impact (OMI) (see:  The goal of OMI is to further develop the volume, value, and impact of mutually beneficial community partnerships for research, teaching, learning, and service and to enhance the Chancellor’s Metropolitan Vision as a defining dimension of UM-Dearborn. As a signature program of OMI, Public Allies Metropolitan Detroit (see: is a nationally affiliated AmeriCorps service and leadership program that annually partners with 30-40 local nonprofits across Metro Detroit to engage and support 45 participants in a 10 month service program, and up to 40 participants in a 5 month service program (see also: 


The responsibilities of the Volunteer Coordinator-Leadership Academy include but are not limited to:

Program Management

Serve as Volunteer Coordinator for successive cohorts of Scholars:

  • Assist in recruiting Leadership Academy candidates from multiple sources, such as nonprofit organizations, neighborhood meetings, youth centered programs, University of Michigan–Dearborn events, job training programs, volunteer groups, and community-based organizations
  • Develop and maintain a program retention plan
  • Assist with the Scholar interview process, from online application through selecting participants for the program
  • Manage Scholars in their completion of online service documentation, training requirements, adherence to program/placement expectations and policies, and in meeting service objectives and outcomes
  • Professionally coach Scholars in their individual professional and personal development through Individual Development Plans (IDPs) and 360 degree feedback
  • Evaluate Scholar learning and progress in meeting position objectives, particularly through review of each Scholar’s online service documentation
  • Work with Partner Organization Supervisors and other PAMD staff to develop and enter challenging, yet realistic, service objectives and outcomes for the Personal Impact Service Document and OnCorps reporting systems
  • Manage relationships with Scholars and Partner Organization Supervisors through regular communication to ensure that participants successfully complete the program
  • Complete administrative duties related to Scholar management, including maintaining Scholar files
  • Ensure that PAMD delivers high-quality training and professional development, in keeping with Public Allies National Office standards
  • Assist with the design and implementation of a 5-month Leadership Development Training curriculum based on Public Allies Core Values, region-relevant training, professional development, personal growth, and life skills training
  • Assess Scholar learning and evaluate the effectiveness of core program components to ensure programmatic outcomes and performance measures are met
  • Participate in national Leadership Practice trainings and apply learning towards continuous improvement
  • Manage multiple data entry systems inclusive of Public Scholars National Office PISD, Michigan Commission for Community Service OnCorps, AmeriCorps eGrants, and internal university systems
  • Assist in special event coordination and planning, such as Meet the Scholars, and Scholar Graduation
  • Support Scholar Alumni cohorts through projects and initiatives
  • Partner and Community Engagement

  • Engage community and organizational partners through regular communications, updates and other activities
  • Leverage community relationships and resources to advance programmatic and organizational goals
  • Support Director of Recruitment and Outreach  in Scholar/Partner Organization recruitment in keeping with Public Allies National Office’s strategy
  • Assist in site visiting and orienting new Partner Organizations to ensure that Partner Organization staff have a clear understanding of the program and are successfully enrolled by the start of the program year
  • Conduct focus groups of key stakeholders to ensure that the organization is meeting their needs
  • Solicit and evaluate feedback from Partner Organizations related to satisfaction and effectiveness of the program
  • Organizational Advancement

  • Participate in local and national Alumni relations strategies to ensure robust alumni engagement in Metro Detroit
  • Promote Public Allies Leadership Practice at the local level in order to increase our impact in the community
  • Represent the Public Allies Leadership Academy program at various University of Michigan-Dearborn and community events and at the annual Public Allies National Office National Leadership Institute
  • Assist in the development and collaboration of special projects as they arise
  • Create and support program innovations that improve quality, increase impact, decrease costs, or encourage growth
  • Ensure program implementation is using best practices and most recent and relevant research in the area of community engagement, youth support, social justice, and national service
  • Grant Compliance

  • Manage and monitor the day-to-day operations of the Michigan Community Service Commission (MCSC) grant and host site supported activities to assure the program is in compliance with federal and state requirements
  • Keep the program on track to achieve performance goals
  • Monitor needs to cover each program, function and activity
  • Ensure program quality and that the program has an impact on the problems facing the communities in which it operates.  This includes monitoring the service of members, including the timely and accurate documentation of member eligibility, service hours, and completion of service.

Required Qualifications*

  • Bachelor’s degree minimum; and/or commensurate experience
  • Previous AmeriCorps experience highly preferred
  • 3 + years of professional experience in program development and implementation with a track record of achieving results;
  • Experience working with nonprofits in Detroit Area preferred
  • Passion for and demonstrated commitment to addressing issues of social justice and a belief in young people’s ability to lead; experience working with youth is strongly preferred
  • Management experience, including the ability to motivate and coach people to achieve results
  • Experience in relationship and stakeholder management
  • Experience in team-building and collaborative leadership, as well as in restorative practices/conflict resolution and creative problem-solving
  • Demonstrated experience in training and facilitating
  • Significant knowledge of community resources in Detroit and experience in service delivery
  • Strong written and verbal communication skills and demonstrated ability to work with flexibility, efficiency and diplomacy with diverse constituent groups
  • Strong critical thinking/analytical skills and an ability to be resourceful
  • Proficiency in using computer and web-based information technologies
  • A commitment to diversity and an openness to personal and professional growth


Additional Information

The position is contingent upon annually renewed funding from Corporation for National and Community Service via the Michigan Community Service Commission and Public Allies National Office. 


Additional Information

The position is predominantly sedentary requiring the ability to sit, bend, stand and walk.  It may require occasional stooping, reaching, stair-climbing and repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.  It rarely requires kneeling, pushing/pulling and repetitive motions of the feet.

Physical demands of the position necessitate hearing, talking, handling and grasping regularly.  Specific vision conditions include close vision reading. It requires the ability to operate a computer, telephone, fax, copy machine and adding machine or calculator.

The position is generally performed in an office environment.  The noise level is generally moderate.  The work environment characteristics are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations, however, will be made to enable individuals with disabilities to perform said essential functions.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.