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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan’s Information Assurance at Michigan Medicine (IA:MM) team is seeking interested candidates to fulfill a position for Business System Analyst Intermediate. This role will work within Business Analyst group within Michigan Medicine.

This position, as part of the academic medical center’s assurance program is part of the program office, reporting to the Michigan Medicine Chief Information Security Officer with oversight from the business analyst team lead. The goal is to be adaptive with the needs of a complex institution and help mature the cybersecurity capabilities so we are prepared to help protect Michigan Medicine in an increasingly threatened environment. This role entails data gathering, analysis, creative process development along with continuous improvements to ensure strategic initiatives are met with current and future technologies to safeguard sensitive data of the institution.

The successful applicant should be well versed in process development and analysis principles, goal oriented, proactive, with familiarity in project management. Additional competencies for the applicant is to innovate organizational change management, communicating and collaborating with all levels of staff, and have skill in articulating regulatory and technological characteristics throughout the institution. It is customary the candidate works well both individually and within a team setting

Responsibilities*

Project Management and Support (20%)

  • Analysts will participate and influence associated with the program’s major initiatives
  • Participate in the development or modification of cybersecurity program plans and requirements
  • Communicating investments updates and progress reporting
  • Managing flow of information to stakeholders and users

Analysis and Reporting (70%)

  • Analysts will be expected to develop skills and apply them to reporting and analyst tools (i.e. Tableau, Splunk, Excel) in order to build advanced report for visualization that informs success to business decisions to all staff
  • Analyze design constraints, trade-offs and detailed system and security design, with consideration of life cycle support.
  • Provide ongoing optimization and problem-solving support
  • Define, analyze and measure key performance indicators and key risk indicators to be used in determining return on cybersecurity investment
  • Refines system scope through research and fact-finding combined with an understanding of applicable business system and industry requirements
  • Develops or modifies moderately complex information systems analysis of business and user needs and/or requirements
  • Synthesizing current information assurance trends and intelligence to support recommendations for actions within the organization
  • Revises existing logic difficulties, procedurally and systematically with methodical approach to the business

Process Development (20%)

  • Provide process and capability gap analysis with the goal of producing comprehensive solution recommendations in key areas of the academic medical centers information assurance program.
  • Expanding or modifying current practices or processes to service new purposes and workflow in the security program
  • Develops or modifies moderately complex information systems analysis of business and user needs

Required Qualifications*

Required Qualifications for Intermediate Position:

  • A bachelor’s degree in business administration, information systems, or related field, or comparable experience
  • Experience with customer relationship management skills
  • Sound relationship and consensus building skills
  • Solid with business process, data flow mapping, and business intelligence
  • Ability to gather and document complex business system processes
  • Strong knowledge of system analysis and workflow management
  • Proven ability to provide solid customer service experience
  • Positive and lean approach to problem solving and ability to develop technical and business strategies
  • Knowledge of methodical problem solving skills (Six Sigma, Lean, etc.)

Required Qualifications for Associate Position:

  • Associates degree in Computer Science, Computer Engineering, or Information Assurance or an equivalent combination of education and experience
  • One-year technology related professional experience
  • Proven problem-solving or analytical skill set
  • Demonstrated verbal and written communication skills
  • Demonstrated success completing tasks within established deadlines
  • Proficient in working with business software tools (i.e. Microsoft Office)
  • Willingness to learn new concepts and technologies to assume greater responsibility in the future

Desired Qualifications*

  • Demonstrated project management skills with experience of one year
  • Background or knowledge of Cybersecurity frameworks and/or principles
  • Background or knowledge of service delivery frameworks and/or principles
  • An understanding of various regulatory and compliance requirements such as PCI, HIPAA, FERPA, CUI, and FISMA
  • Self-starter with aspirations of continuously learning and applying new knowledge into effort to support the IA program. 

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.