How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Building on more than a century of leadership in environmental science, management, policy, and design, the School for Environment and Sustainability (SEAS) became a new school at the University of Michigan as of July 1, 2017. For more information, please visit the school’s website at: seas.umich.edu/
SEAS is seeking an experienced and highly qualified Director of the Office of Academic Programs (OAP). Reporting to the Associate Dean for Academic Affairs at SEAS, the Director will provide strategic leadership, direction, and oversight for all activities related to academic and student services for SEAS master’s and doctoral students. These activities include recruitment, admissions, financial aid, academic advising, records and registration, academic standards, curricular/co- curricular learning activities, career development services, and student support services. We seek a proven leader with exceptional interpersonal, communication, and management skills; demonstrated excellence in the design and delivery of services that foster personal, academic, and professional development for a diverse community of students; the use of data systems and analyses to support OAP activities; and a commitment to the mission and values of SEAS and the University of Michigan.
The Director occupies a key position within SEAS, working in collaboration with the dean, associate deans, faculty, staff, students, and alumni to promote and enhance the quality of student learning and student and alumni engagement. The Director will be responsible for several aspects of leading and managing OAP.
20% General responsibilities: Provide strategic leadership and direction regarding student and academic affairs activities for the school's master’s and doctoral students. Work collaboratively and foster effective relationships with SEAS staff in development, alumni relations, communications, and administrative services. Advise senior leadership on all aspects of the student experience and provide perspective on student impact to strategic school level discussions. Serve as key liaison between the OAP and the faculty of SEAS on all student affairs matters.
10% Diversity, Equity and Inclusion (DEI): Work collaboratively with the SEAS DEI office to foster a collaborative, inclusive, and quality student experience, while promoting the values of pluralism, diversity, equity, inclusion, and multiculturalism.
10% Administrative transition team: Participate on an administrative transition team leading the establishment of a new joint undergraduate program between the College of Literature, Science, and the Arts (LSA) and SEAS. Work collaboratively to develop new processes and relationships between the staff of the new undergraduate program, SEAS-OAP and LSA.
10% Represent SEAS to external partners and stakeholders: Serve as a key community leader and public presence among prospective and current students, faculty, alumni, and other campus units -- communicating and modeling core SEAS values and strengths. Serve as primary liaison for issues related to individual students or general student policy with other units across the university.
50% OAP operations: Develop and lead a highly effective, diverse team to create, implement, and assess programs and activities including recruitment, admissions, advising, retention, career services, and engagement. Develop creative and innovative approaches to recruitment, admissions and career services involving alumni, faculty and staff, and relevant partners. Oversee the collection of relevant data and the administration of records and standards to track student data. Develop and generate student services reporting including student satisfaction. Manage the data collection for the completion and submission of surveys related to students and academic programs. Strategically develop and manage budgets for relevant programs, services, and activities.
NOTE: This position may require some travel, primarily for high profile recruitment initiatives.
- A master's degree and a minimum of eight (8) years of experience in the field of student services or a combination of experience in student services and environmental science with at least three (3) years at a management level. Experience related to SEAS's mission is a plus.
- Evidence of and demonstrated success in creating an inclusive, service-oriented environment for a multicultural student body. Proven ability to foster, work in, and appreciate an interdisciplinary and diverse community environment.
- Demonstrated ability to mentor, manage, and develop a high functioning work team, to collaborate across units, to engage with faculty, and to build consensus.
- Demonstrated ability to formulate strategic plans, implement programs, and evaluate the success of these initiatives. Awareness of and appreciation for the evolving role of technology and social media in all aspects of student affairs work.
- Demonstrated ability to handle crises effectively and to solve problems pro-actively and creatively.
- Demonstrated success in interpersonal relations, collaboration, reasoning, and exercising sound judgment.
- Strong ability to work independently and as part of a team.
- Excellent verbal and written communication skills.
- Excellent computer proficiency, data sense, detail orientation, and organizational skills.
- Experience in creating BusinessObjects queries and advanced knowledge of M-Pathways (PeopleSoft) data.
- Experience with the implementation and use of a CRM application (such as Slate or Salesforce) in a student services environment is a major plus.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.