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How to Apply

We, the staff and faculty of the Frankel Cardiovascular Center (FCVC) team, are committed to advancing medicine and serving humanity through living and teaching our core values of Respect and Compassion; Collaboration; Innovation; and Commitment to Excellence.

Each FCVC employee is expected to understand and demonstrate that in every interaction we represent our entire organization in the care we provide and in the courtesies we extend to patients, families, and each respective team member. The FCVC is dedicated to partnering with patients and families to deliver the safest and highest quality of health care. Applicants are expected to review the following PowerPoint presentation which provides an overview of the Frankel Cardiovascular Center’s philosophy and culture:

Excellent service is an expected and integral part of the FCVC culture. To be considered for this position, a cover letter is required and should be attached as the first page with your resume. The cover letter should address each of the following points in 50 words or less:

  1. Describe your background and qualifications and why you believe you would be a good fit for this position at the FCVC.
  2. Outline your service excellence, communications and event planning skills and experiences which would be applicable to this position.
  3. In your most recent position, how was service excellence emphasized?
  4. Describe a situation in which a customer or colleague was upset and the steps you took to resolve the issue to a reasonable conclusion.
  5. Describe your key impressions of the FCVC presentation found here:

Job Summary

To provide administrative support to the Frankel Cardiovascular Center Inpatient Cardiac Surgery Advanced Practice Provider Teams, including the Administrative Manager, Physician Assistants and Advance Practice Nurses within the FCVC Inpatient Adult Cardiac Surgery Advanced Practice teams. Support includes coordinating staff meetings, calendaring, providing assistance to team members, conducting travel arrangements, and ordering supplies. Human Resources support includes processing bi-weekly and monthly payroll, job postings, scheduling interviews, processing job offers and completion of credentialing paperwork. The role may also include other assigned duties in support of the FCVC Cardiac Surgery Inpatient APT team. Under FLSA, incumbents in this position are nonexempt.


  • Provide general administrative support to the FCVC Inpatient Cardiac Surgery APT manager and staff.
  • Process paging on-call schedule for step-down unit and CVICU teams.
  • Process bi-weekly and monthly payroll, including running Gross Pay Registers, tracking overtime, shift bonuses, and monitoring Trigger reports for nursing staff as it relates to workload.
  • Assist in scheduling staff meetings, preparing agendas, meeting minutes, coordinating educational workshops and inservices.
  • Process HR tasks to include posting positions, arranging interviews, processing hiring paperwork, job data and DBE changes, loading new hire training into MLearning plans, processing leave paperwork, tuition support, other PARs as needed.
  • Assist providers with credentialing paperwork upon hire and as required for renewals.
  • Assist providers with Controlled Substance License and Drug Enforcement Administration license renewals.
  • Assist team members with travel arrangements for conferences as needed, to include air or rail transport, rental car, and hotel accommodations as well as conference registration and transportation.
  • Prepare travel and expense reports, reconcile expenses including collection of receipts, processing of travel documents, and assist team members with submitting reimbursement materials.
  • Maintain HR Blue folders and employee files, including annual audits.
  • Assist in schedule process by uploading new schedules and maintaining schedule updates.
  • Coordinate data collection and scheduling of annual evaluations and PPE processes.
  • Serve as employee recognition liaison, coordinate/plan events and process awards.
  • Maintain an updated team roster and telephone contact/fan out list.
  • Order, receive and stock office/coffee supplies for stepdown unit and CVICU Inpatient Cardiac Surgery APT.
  • Complete various team projects as assigned.
  • Maintain confidentiality of proprietary information.
  • Exercise independent discretion and judgment and be capable of analyzing information requests and forwarding them as appropriate.
  • Other administrative duties as assigned.

Supervision Received

  • Direct supervision is received from the FCVC Inpatient Cardiac Surgery APT Manager.

Required Qualifications*

  • Bachelor’s degree or an equivalent combination of education and experience is necessary.
  • Minimum of four years of administrative support experience is necessary.
  • Recent experience with processing payroll.
  • Experience utilizing Microsoft Word, PowerPoint, Excel, and web-based applications are necessary.
  • Excellent interpersonal and written communication skills; ability to work independently with general supervision and maximum collaboration in a team environment.
  • Must provide strong customer service skills in all interactions.
  • Ability to work with a diverse group of people in a diplomatic and effective manner.
  • Ability to multi-task and work well under time constraints.
  • Strong organizational skills.
  • Demonstration of commitment to the F CVC Core Values.

Desired Qualifications*

  • Bachelor’s degree.
  • Demonstrated knowledge of MNA contract language.
  • Experience utilizing Outlook, Concur and other University of Michigan IT systems is desired.
  • Knowledge of University policies, rules, and regulations is desired.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.