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Job Summary

Facilities growth is an integral part of Michigan Medicine’s goal to increase capacity and patient access. To support this goal, Michigan Medicine is opening new, state-of-the-art Health Centers in West Ann Arbor and Brighton, continuing the success in transforming and providing patient care to the surrounding communities.

This position will be responsible for facility expansions across the ambulatory enterprise, working in partnership with health system leadership to execute strategy for capacity expansion. This role will lead large multidisciplinary teams working with a high degree of independence and responsibility for deliverables as it relates to all facility projects managed by the University of Michigan Medical Group (UMMG). This includes oversight of the project management office and committees to ensure the project plan and critical tasks are completed on a timely basis. This role will work closely with Information Technology Services, Real Estate, Human Resources, Nursing and Clinical Services, Ancillary/Support Services, Family Advisory Councils, and the construction team to ensure alignment in the operational planning with the construction schedule.

The ideal candidate will have a proven track record in:

  • Championing our customer’s needs to ensure projects deliver solutions they value.
  • Navigating internal and external stakeholder groups.
  • Thinking outside the box.
  • Embracing challenges and delivering results.
  • Effective communication to a wide range of constituents.
  • Ability to organize and execute a project.
  • Understanding of operations and appreciation for a wide range of clinical and non-clinical healthcare processes and workflows.

Responsibilities*

  • Manage Michigan Medicine’s ambulatory facility expansions and processes including, programming, ROI, governance approval, stakeholder buy-in and facility build and activation.
  • Work in partnership with Architecture, Engineering and Construction (AEC) and Facilities Planning and Development (FPD) to execute facility builds and activations.
  • Define, steward, lead and maintain facility implementation and management processes, methodology and standards across UMMG.
  • Lead the successful delivery of facility projects through effective facilitation, coordination, project tracking and reporting.
  • Manages, plans, schedules, assigns and oversees the work of project managers and assigned staff. Provides leadership, coordination, and support to the facilities expansion project managers.
  • Develop high functioning teams to achieve business results.
  • Represent UMMG to other Michigan Medicine constituents and to outside agencies with broad authority to approve business transactions and make commitments related to facility expansion.
  • Lead and facilitate process and application design sessions with inter-disciplinary teams through visioning and future state planning to lay the foundation for operations.
  • Successfully program and build facilities and transition them to operational teams for ongoing leadership.
  • Develop workflow plans that optimize quality, safety, and efficiency of patient care while containing or reducing costs.
  • Manages the equipment and design coordination to ensure appropriate approvals of all design work from schematic studies through final construction documents and changes in scope; as well as approval for conceptual and detailed project budget.
  • Oversees the development and execution of the move plan.
  • Oversees the development and execution of the Education and Training plan with the education team to ensure that staff will have the necessary knowledge to open.
  • Implements quality control measures to ensure compliance with joint commission and other government regulatory body requirements.
  • Assure compliance with institutional goals, objectives, policies, standards and guidelines.
  • Successfully lead organizational change and transformation.
  • Perform other duties as assigned.

Required Qualifications*

  • Master’s degree in health services administration or business administration or an equivalent combination of education and experience.
  • Proven success in management/administrative roles.
  • Demonstrated ability to lead organizational change and transformation.
  • Candidate must be a proactive problem solver, decisive, forward thinking and able to influence others.
  • Excellent written and verbal communication skills.
  • Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups, displaying tact and courtesy, maintaining confidentiality, setting priorities, being attentive to detail and establishing and maintaining effective working relationships.

Desired Qualifications*

  • Knowledge of Michigan Medicine’s systems, policies and procedures.
  • Lean training.
  • Considerable administrative experience in healthcare.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.