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Job Summary

The Taubman Orthopaedic Surgery outpatient clinic has an opening for an experienced, self-motivated, team orientated medical assistant/associate.  

Responsibilities*

This position will perform patient support tasks including but not limited to rooming, vitals, updating electronic medical record, submitting x-ray orders, processing patient report outcome surveys, form completion, inbasket tasks, authorizations for tests/procedures or medications, retrieve prior medical history, printing pertinent information for providers and supporting in-clinic procedures, (suture/staple removal, sterile field for joint injections, wound care), pre-calling scheduled patients to confirm appointment and may perform the duties of a scribe in the future.  

This position will support faculty and advance practice providers within the scope of a medical assistant. 

The successful candidate will be required to actively participate in the department’s Lean initiatives, Service Excellence programs, maintain M-learning compliance, specific procedure competencies and knowledge of regulatory agency requirements.  

Required Qualifications*

Medical Assistant Associate:  High School Diploma or GED; graduation from a Medical Assistant program or an equivalent combination of education and 1-3 years of work related work experience. 

Medical Assistant: High School Diploma or GED; graduation from a Medical Assistant program or an equivalent combination of education and 0-1 years of work related work experience. 

Minimum requirements for both titles 

Six months previous experience working in an ambulatory or acute care setting knowledge of basic medical terminology; moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients; will have demonstrated exceptional interpersonal communication skills, superior customer service, an exemplary attendance record, the ability to manage stress effectively, a superior work ethic and handle multiple responsibilities. The candidate must be proficient using the Microsoft suite products with a typing speed of 50 wpm.

Desired Qualifications*

Previous experience working in Orthopaedics or with MiChart/Epic care/Cadence as well as knowledge of University policies and procedures is helpful.     

Work Schedule

Work Shift:  Work schedules may change based on clinic needs.   We utilize flex scheduling to off-set hours worked in excess in any one day.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This position will be supervised by the MA Specialist Senior and report to the Clinic Manager. 

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.