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Job Summary

As Clinical Coordinator for MEDIC, a collaborative BCBS initiative, the selected candidate will apply strong organizational, analytic and problem resolution expertise, in conjunction with clinical knowledge, to manage core aspects of a comprehensive patient data collection approach, supporting patient data abstraction. The ideal candidate will meet departmental expectations through: careful data extraction design, quality assurance, construction and delivery of realistic timelines, work prioritization, and comprehensive communication, quality and reliability.

Work performed will support our mission of obtaining accurate data on all emergency department patients at the University of Michigan. Through application of clinical knowledge, outcome of data extraction will serve to provide information to evaluate current standards of care and to initiate quality improvement efforts that will encourage appropriate use of diagnostic tools to improve patient outcomes.

Responsibilities*

  • Administration: Participate in relevant training develop expertise on tools developed by the MEDIC Coordinating Center
  • QI: Effectively collaborate with assigned sites to review non-concordant cases and identify and present findings to other key stakeholders
  • Abstracting and Data Entry: Review and abstract medical records for relevant data and record that information in the MEDIC database for ongoing analysis
  • Assure electronic data are verified for accuracy and assure data entry of manually abstracted data into the MEDIC registry.
  • Case Finding: Utilize clinical expertise to examine the electronic medical records of emergency department cases to identify patients eligible for inclusion in the MEDIC registry.
  • QA: Review reports provided by the MEDIC Coordinating Center to ensure quality and reliability of data collected. Maintain quality control through identification of questionable entries; document and inform the MEDIC Coordinating Center Data Auditor of concerning findings.
  • Audits: actively participate in audits of data entered into the MEDIC registry.
  • Customer Service: provide assistance to members of the collaborative with utilization of tools, respond to queries and address concerns.
  • Demonstrate ability to manage increasing levels of volume efficiently and prospectively.
  • This position requires attention to detail and the ability to function well under timeline commitments from our client

Required Qualifications*

  • Minimum of a Bachelor's degree in a recognized field which is directly related to the duties of the position
  • At least 3 years of experience in analyzing and interpreting process, clinical outcomes and costs of care.                                                                                                                                                                        

  • Has knowledge of or experience in the delivery of patient care needed to perform the duties of the position
  • Expertise in using database query tools and reporting software
  • Working knowledge of medical terminology
  • Clinical chart review and abstraction experience required
  • Strong MICHART/EPIC abstraction skills
  • Experience with Microsoft Word and Excel
  • Detail oriented with strong organizational, analytic, and problem solving skills
  • Demonstrated exceptional verbal and written communications skills including public speaking
  • Must be able to perform in a self-directed manner within a team-focused participative management framework
  • Evidence of ability to assess competing priorities, manage workflow and meet operational deadlines in a complex organization with minimal supervision

Desired Qualifications*

  • Experience in a clinical setting as a health care practitioner is highly desired.
  • Database data entry and/or management experience helpful.
  • Quality improvement or patient safety knowledge and experience preferred.
  • Knowledge or experience in EMERSE

Additional Information

Maintain collaborative, team-focused relationships with the MEDIC Coordinating Center and external partners/agencies as appropriate. 

Background

The Michigan Emergency Department Improvement Collaborative (MEDIC) is a new, statewide quality improvement project funded by Blue Cross Blue Shield of Michigan/Blue Care Network and housed at the University of Michigan. In conjunction with other Michigan hospitals, the project will establish an integrated adult and pediatric Collaborative Quality Initiative (CQI) that yields improvements in the quality and cost-efficiency of emergency care across the state. Several initial areas of focus have been identified, targeting high cost diagnostic imaging in both pediatric and adult populations. First year goals of the project include enrolling participating hospitals, developing the data collection infrastructure and registry, and planning collaborative-wide meetings. Longer-term goals include expanding the collaborative to additional hospitals and developing future quality improvement measures in emergency care.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.