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A cover letter is required for consideration for this position and should be attached as the first page of your resume.  The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Air Force Officer Education Program is seeking an energetic, committed individual to provide professional administrative support and reception services for the Air Force Officer Education Program Chair.  The Administrative Assistant will provide highly responsible and skilled administrative support to University of Michigan Faculty and Air Force ROTC staff and will act as a liaison regarding University policies and procedures.  The Administrative Assistant will exercise initiative, independent judgement, diplomacy and a service-oriented attitude with follow-through while utilizing discretion and appropriate judgment regarding sensitive and/or confidential matters.


Under the direction of the Officer Education Program Supervisor, provide primary telephone coverage for the Air Force Officer Education Program (ROTC).  Triage questions and transfer calls as appropriate.  Greet visitors with professionalism and diplomacy, including interaction with faculty and staff, official visitors, high-ranking military and government officials, students, members of the general public and the campus community. 

Provide support to the Air Force Officer Education Program Chair and cross train and assist with Army and Navy administrative duties to provide full support to the Officer Education Programs. 

Provide information, directions and answers to inquiries.  Maintain the Air Force Chair's calendar and draft/send communications on his/her behalf.  Provide a full range of diversified administrative support to faculty members, including posting course materials, updating faculty phone list(s), ordering books and supplies, proofreading, faxing, copying, and coordinating travel arrangements.

Reconcile purchasing card (P-Card) expenses, prepare and process travel reimbursements and hosting expense reports, assist in processing PO and non-PO requisitions.  Monitor invoices and assist vendors inquiring about payment for goods and services.  Perform various duties with regard to events, luncheons and meetings, which may include but not limited to, ordering food, preparing/copying agendas, room set-up, clean-up and other miscellaneous duties.

Assist with new faculty hires, and sponsored affiliates.  Coordinate service requests for maintenance, IT, phones, business cards, parking permits and other office needs.  Create, organize and maintain office files, systems, email groups and online directories.  Perform various administrative duties that include package pick-ups, US Mail and UPS/FedEx shipments, ordering office supplies, submitting maintenance requests, and hand delivering documents across campus. 

Required Qualifications*

High school diploma or equivalent.

Proficiency with Microsoft Office Suite products, including working knowledge of Word, Excel, and PowerPoint.  Proficiency with Google collaboration tools (Gmail, Calendar, Drive and other shared resources).

Excellent verbal and written communication skills, including spelling, grammar and punctuation.

Demonstrated high-level interpersonal skills and strong customer service skills.

Ability to exercise initiative, independent judgment, diplomacy, confidentiality and possess a positive service-oriented attitude.

Desired Qualifications*

Bachelor's degree or equivalent combination of education and experience is desired. 

Demonstrated proficiency with M-Pathways Financial, HR and Student Administration systems, Concur and Doodle.

Familiarity with and the ability to communicate University policies, procedures and programs.

Work Schedule

Primary work schedule is M-F, 8 a.m. to 5 p.m.  

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.