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Job Summary

The Department of Pharmacy Services at the University of Michigan Health System is seeking a special individual who can advance and optimize our efforts for continuous improvement in medication compounding to ensure safe and high quality patient care outcomes!  This individual will positively affect patient care by providing direct oversight of quality improvement activities, regulatory compliance, facilities design and maintenance, staff education and training, and documentation related to medication compounding. The target salary range will be based on the qualifications and experience of the selected candidate.


As an integral member of the Pharmacy Department Management team, the Quality Improvement Technician Coordinator will work closely with the Manager of Compounding Compliance, pharmacy managers, pharmacists, and staff to assure compliance with sterile compounding. The selected individual will provide the following services:

Quality Assurance.

  • Conduct regular, extensive audits and inspections of pharmacy compounding areas, quality assurance monitoring programs, and employees to assure compliance with regulatory requirements and departmental policies.
  • Work with area managers and technician staff to develop systems to track compliance and detect opportunities for increased compliance with current compounding standards. Identify opportunities for improvement all compounding services and programs.
  • Collect or monitor environmental and personnel monitoring samples for the purpose of assessing the state of environmental conditions, cleaning techniques, and personnel competence and adherence to departmental policies. 

Training & Operations.

  • Provide initial orientation and training to all new staff as it relates to compounding. Ensure that adequate training and regular competency assessment programs are in place to comply with required sterile compounding programs.
  • Provide continuing education to individuals and groups when regulatory requirements are added, deleted, or modified. Provide group and individual training on techniques and departmental procedures as needed.
  • Maintain competency in sterile product preparation by periodically participating in pharmacy sterile compounding production, including possible weekend and evening coverage as scheduled.

Regulatory compliance & oversight.

  • Serve as an independent and objective body for the review and assessment of compounding procedures in the organization.
  • Understand and keep up to date with the laws, regulations, accreditation and certification standards, and advancements related to sterile compounding.
  • Assist in writing and reviewing current sterile compounding policies and procedures to ensure ongoing compliance. Ensure pharmacy licenses, hood certification records, and other regulatory documentation are maintained and available for inspection.
  • Review report on the results of the compounding sections of regulatory and accreditation readiness assessments. Assist with regulatory visits.

Management/Administrative Duties.

  • Maintain lists, databases, and perform data analysis as needed to track the status of staff education and training compliance with regulatory monitoring programs.
  • Report compliance with compounding requirements and quality improvement initiatives to pharmacy and hospital leadership on a regular basis.
  • Participate in pharmacy based, management committees to review compounding standards and ensure standardized procedures are used across practice sites. Coordinate meetings, create agendas, and write minutes.

Communicate with pharmacy technicians, managers, and leadership.

For more information about the UMHS Department of Pharmacy Services, see our Annual Report at 

Required Qualifications*

  • Graduation from high school or an equivalent combination of education and experience is necessary.
  • Certification as a Pharmacy Technician by the Pharmacy Technician Certification Board (PTCB) is required.
  • Current license to practice as a pharmacy technician in the State of Michigan
  • Proficient computer skills (Microsoft Excel, Powerpoint, Visio) with demonstrated analytical experience and data retrieval
  • Experience with regulatory compliance auditing and/or quality improvement measurement
  • Outstanding attention to detail
  • Proficient communication (written and verbal) with proven ability to work effectively with individuals at all levels with varying backgrounds within the organization
  • Substantial experience preparing intravenous admixtures and nonsterile compounded products

Desired Qualifications*

  • Completion of a Pharmacy Technician training program.
  • One or more years of relevant pharmacy experience is required, experience working in a health care system.
  • Prior experience supervising or coordinating the work of other technicians
  • Prior experience performing quality assurance or regulatory audits and maintenance of associated records

Licensure & Certification

“The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.

Please visit the Michigan LARA website for more information about Pharmacy Technician licensing:,4601,7-154-72600_72603_27529_27548-340669--,00.html

Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date.  This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License. If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment.  In addition, All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment at UMHS as a Pharmacy Technician.”

Additional Information

Key Outcomes

Successful deployment of this position will be represented by achieving compliance with regulatory requirements related to medication compounding.

Supervision Received

Direct supervision is received from the Manager, Compounding Compliance.

Supervision Exercised

Functional supervision is provided to pharmacy technicians, students and residents.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.