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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position, salary requirements, and outline skills and experience that directly relate to this position.

Job Summary

Please Note: This position is a 9 month seasonal appointment

ABOUT THE STEPHEN M. ROSS SCHOOL OF BUSINESS
The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to develop leaders who make a positive difference in the world. Through thought and action, members of the Ross community drive change and innovation that improves business and society.

Ross is consistently ranked among the world's leading business schools. Academic degree programs include the BBA, MBA, Part-time MBA (Evening and Weekend formats), Executive MBA, Global MBA, Master of Accounting, Master of Supply Chain Management, Master of Management, and PhD. In addition, the school delivers open-enrollment and custom executive education programs targeting general management, leadership development, and strategic human resource management.

About the Department
The faculty support department is dedicated to providing skilled and creative administrative support to faculty. This team excels in technical skills, problem-solving abilities, initiative, and a commitment to customer service.

Purpose
The faculty support department is dedicated to providing skilled and creative administrative support to a diverse group of faculty, staff, students, and visitors. This team excels in technical skills, problem-solving abilities, initiative, and a commitment to customer service. The coordinator position provides a wide range of professional classroom and research support services to an assigned group of innovative and diverse faculty. Specific duties include managing and prioritizing support for faculty through complex administrative duties related to faculty teaching, research, and other responsibilities. The position requires individuals to work independently with minimal supervision and to work effectively as part of a dynamic team. Coordinators must have outstanding organizational skills, meticulous attention to detail and the ability to communicate effectively both in writing and verbal form. Coordinators need to demonstrate initiative and have the ability to manage competing priorities, meet deadlines, and follow through on projects. The position requires a strong customer service orientation, good judgment and flexibility, as well as demonstrate the ability to handle confidential material with tact and discretion. Proficient computer skills in MS Office & Google Suite apps are required.

Responsibilities*

Teaching Support

  • Maintain Canvas sites for classes
  • Manage uploading/printing assignments for grading
  • Maintain grades and attendance
  • Provide photo class rosters
  • Prepare seating charts and face cards
  • Assist with preparation of class presentations and simulations
  • Assist with compilation of course packs
  • Assist with textbook ordering
  • Make room reservations

Research Support and Document Preparation

  • Prepare/send out mailings
  • Perform web searches and library searches
  • Create tables and charts using Excel and Powerpoint
  • Edit and/or proofread manuscripts, exams, syllabi, lecture notes, reference letters
  • Create/edit indices, citations, footnotes

Financials and Purchasing

  • Purchase goods and services for faculty (e.g. books, subscriptions, supplies, conf. registrations)
  • Arrange travel and hotel for faculty and visitors
  • Arrange catering for faculty events

Other Administrative Duties as Assigned such as

  • Serve as point of contact for faculty on special projects
  • Conference planning and event arrangements
  • PhD recruiting
  • Arrange PhD brownbag sessions
  • Proctor exams
  • Serve on school or department committees
  • Cross train and provide back up support for colleagues
  • Participate in training new employees and work-study students

Required Qualifications*

Education/Experience/Special Knowledge/Skills 

  • High school diploma, or equivalent, and at least 1-3 years previous administrative support experience, preferably in an academic setting, or equivalent combination of education and experience is required.
  • Positive customer service-oriented attitude, flexibility and the ability to work both independently and as a team member.
  • Outstanding interpersonal and communication skills, candidate must be able to communicate effectively and follow written and verbal instructions.
  • Ability to organize workload, demonstrate attention to detail, exercise good judgement/discretion, set priorities and be able to work on several projects simultaneously.
  • Substantial experience, proficiency, and accuracy with PC software in Microsoft Windows (Word, PowerPoint, Excel). The ability to learn quickly and adapt to new computer software and technologies is necessary.
  • Contributes to a positive work community by approaching work with diversity, equity, and inclusion in mind; treats others with respect, dignity, and in a manner where individuals feel they belong; listens, values feedback, and learns from the perspectives of others.

Desired Qualifications*

  • College degree or equivalent combination of education and experience
  • Experience with Canvas and M-Pathways
  • Knowledge of University policies and procedures
  • Knowledge of GoogleMail and GoogleDrive
  • Knowledge of standard formatting styles (e.g. APA, MLA, Chicago style)

Additional Information

Skills Testing
Skills testing may be required.

Physical Demands/Work Environment 

  • Requires the ability to travel to various locations to conduct work and deliver materials
  • The person in this position occasionally moves through the facility to attend meetings/events and access files or information
  • The person in this position routinely moves books and class materials weighing up to 20 pounds to class locations or other venues for student residencies or other events.

Michigan Ross values a culture of diversity, equity, and inclusion.  We are committed to the development of diverse and culturally intelligent staff who thrive and contribute to a positive and inclusive environment.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all-inclusive.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.