How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Asset Supervisor's primary function is to coordinate and supervise the daily work of employees performing maintenance and repair activities in the Asset Supervisor’s assigned campus buildings. The Asset Supervisor is responsible for the proper maintenance of electrical, plumbing, mechanical systems, and more, in a cluster of buildings in a Maintenance Region. The Asset Supervisor oversees the personnel completing tasks in the buildings under his/her authority. The Asset Supervisor is a primary Maintenance contact with building Facility Managers, as well as building occupants. Asset Supervisors oversee maintenance activities and ensure they are performed within departmental business rules and up to departmental standards for quality.
Communicate the daily schedule to maintenance & craft personnel at the start of the shift, making clear what is expected to be done, how long it should take, and the sequence in which it should be worked.
Ensure maintenance personnel complete scheduled work or emergency work as assigned.
Monitor progress throughout the shift ensuring jobs are completed on time.
Making job checks during the course of the shift, identifying variance issues at that time and taking corrective action as needed.
Triage work orders to ensure proper shop and personnel assignment, including ensuring that non-maintenance work is routed to the correct service provider in Facilities and Operations.
Follow contractual and University procedures, address issues of poor performance in a timely manner taking the appropriate action to resolve problems.
Ensure work order information provided by hourly maintenance staff is complete, accurate and in line with department expectations. Employees provide this information daily upon work order close out and follow up in UM’s Computerized Maintenance Management System (AiM).
Partner effectively with university O&M Engineers to resolve maintenance and repair needs as needed.
Implement projects improving equipment reliability and lengthen the time between failures.
Work with the Region Manager to identify, develop and address mechanic & craft training requirements.
Review the backlog each week prior to the Weekly Scheduling meeting. Identify work to be performed in the following week's Weekly Schedule.
Participate in the Weekly Scheduling meeting by reviewing the required PM's and indicating the additional items required to be worked the next week.
Ensure overtime is minimized, effective when needed, and is worked according to overtime policy and labor contract requirements.
Ensure all jobs are safely released and all work is done in accordance with the University's safety rules.
Ensure proper housekeeping standards are maintained during and immediately after the completion of jobs
Ensure material ordering follows University practices, utilizing best value vendors/delivery methods.
Attend operationally required meetings on time, contributing proactively
The Asset Supervisor will ensure position coverage when absent. The fill-in designee shall be briefed and completely prepared for coverage period activities.
Among the attributes that determine an Asset Supervisor’s successful performance are the following key measures:
1. Weekly Service Completion (work order completion in week scheduled)
2. Preventive Maintenance completion rate
3. Employee engagement and productivity
4. Turn-around time on work orders
Supervision to be received
Administrative and functional supervision / guidance are received from Region Manager.
Supervision to be exercised
Functional supervision / guidance is provided to personnel working on tasks in the buildings under the supervisor's authority including: a) the maintenance & craft employee's assigned to the Region, as well as, b) maintenance/craft employee's job assigned within the Region from FM central shops.
Working knowledge of maintenance/crafts classifications and functions
Prior use and interpretation of maintenance or facility maintenance union contracts and vendor contracts applicable to task assignments and scheduling efficiencies
Ability to effectively communicate with maintenance staff and customers
Demonstrated proficient use of various computer programs including and/or equivalent to Microsoft Office (especially Excel) Crystal Reports and Computerized Maintenance Management Systems (AiM is UM system)
Ability to lead and work within a teamwork structure
Willingness to support the prescribed work management planning and scheduling processes
Ability to provide feedback on the work management process and flexibility with respect to changes in those processes
Effective written and oral communications skills and meeting leadership and presentation abilities
Ability to coach and mentor maintenance/craft personnel
Associates Degree minimally, or ideally BS/equivalent four year college accredited degree in related facilities field, i.e. Engineering , Facilities Management, Project Management, etc.
Experience in large complex organizations with a progressively responsible career path within facility management
Three to five years’ experience in supervision with proven ability to coordinate multiple demands in a fast paced service or production environment
One to two years’ experience in a lean management environment
Monday – Friday
7am – 3:30pm
Please note: Due to the nature of this supervisory position, the candidate will need to be available after hours to attend customer or departmental meetings and respond to emergencies as needed.
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:
- Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.
- Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.